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Susan Gardner Archambault

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Articles 1 - 8 of 8

Full-Text Articles in Social and Behavioral Sciences

Algorithmic Accountability, Ai, Transparency, & Text Analysis Assessment Panel, Susan [Gardner] Archambault, Alexander Justice Mar 2018

Algorithmic Accountability, Ai, Transparency, & Text Analysis Assessment Panel, Susan [Gardner] Archambault, Alexander Justice

Susan Gardner Archambault

Hear about the tools one library used to assess their virtual reference service with text analysis research by using 6 semesters of 10,000 chat transcripts. They used Voyant and Lexos software to extract words and phrases from the chat transcripts and establish word counts and frequencies, then compared the vocabularies of librarians vs. students in chat reference interviews to improve communication between librarians and their user base; findings are being applied to reference tools and resources. They used the Topic Modeling Tool, adapted from the original Mallet tool, to trace related clusters of words and perform a content analysis on …

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Space Invaders: Measuring Use And Satisfaction Through Mixed Methods, Susan [Gardner] Archambault Dec 2016

Space Invaders: Measuring Use And Satisfaction Through Mixed Methods, Susan [Gardner] Archambault

Susan Gardner Archambault

No abstract provided.

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Patience, Persistence, And Process: Embedding A Campus-Wide Information Literacy Program Across The Curriculum, Glenn Johnson-Grau, Susan [Gardner] Archambault, Elisa Acosta, Lindsey Mclean Dec 2015

Patience, Persistence, And Process: Embedding A Campus-Wide Information Literacy Program Across The Curriculum, Glenn Johnson-Grau, Susan [Gardner] Archambault, Elisa Acosta, Lindsey Mclean

Susan Gardner Archambault


This article discusses strategies for academic libraries to collaborate with faculty to institutionalize important information literacy training. The discussion is framed around a case study of a medium-sized academic institution in the United States that successfully embedded information literacy concepts into course-level learning outcomes for three required courses in a new core curriculum. 

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Desk Statistics Under A Microscope = Improved Library Services, Susan [Gardner] Archambault Apr 2015

Desk Statistics Under A Microscope = Improved Library Services, Susan [Gardner] Archambault

Susan Gardner Archambault

This presentation offers a case study of how one library’s assessment of datagathered from its public service desk led to changes and improvements in service. The William H. Hannon Library at Loyola Marymount University (LMU) recorded all of the questions and answers asked at its Information Desk from Fall 2009 to the present using the Gimlet (http://gimlet.us) electronic question tracking system. A content analysis was performed on the data that led to advancements in signage and a new knowledge base of FAQ’s. In addition, new services were implemented related to technology and research that addressed user needs.

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Curriculum Mapping As A Strategic Planning Tool (Post-Print Proof), Susan [Gardner] Archambault, Jennifer Masunaga Dec 2014

Curriculum Mapping As A Strategic Planning Tool (Post-Print Proof), Susan [Gardner] Archambault, Jennifer Masunaga

Susan Gardner Archambault

Curriculum mapping is a procedure for documenting and visualizing student learning at the programmatic level. The process allows libraries the opportunity to record where information literacy skills are taught across the curriculum in order to locate gaps and redundancies within a library instruction program. It also allows for alignment of the library’s learning outcomes with the learning outcomes important to the institution. This paper presents a review of the history of curriculum mapping, followed by a case study of how Loyola Marymount University (LMU) used the process to support information literacy in a new core curriculum.

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Data Visualization As A Communication Tool, Susan [Gardner] Archambault, Joanne Helouvry, Bonnie Strohl, Ginger Williams Dec 2014

Data Visualization As A Communication Tool, Susan [Gardner] Archambault, Joanne Helouvry, Bonnie Strohl, Ginger Williams

Susan Gardner Archambault

This paper provides a framework for thinking about meaningful data visualization in ways that can be applied to routine statistics collected by libraries. An overview of common data display methods is provided, with an emphasis on tables, scatter plots, line charts, bar charts, histograms, pie charts, and infographics. Research on “best practices” in data visualization design is presented as well as a comparison of free online data visualization tools. Different data display methods are best suited for different quantitative relationships. There are rules to follow for optimal data visualization design. Ten free online data visualization tools are recommended by the …

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Library Instruction For Freshman English: A Multi-Year Assessment Of Student Learning, Susan Gardner Archambault May 2012

Library Instruction For Freshman English: A Multi-Year Assessment Of Student Learning, Susan Gardner Archambault

Susan Gardner Archambault

Abstract Objective – The objective of this study was twofold: 1) to assess the effectiveness of curriculum changes made from the 2009 freshman English library instruction curriculum to the 2010 curriculum at Loyola Marymount University (LMU); and 2) to evaluate the effectiveness of library instruction delivered via a “blended” combination of face-to-face and online instruction versus online instruction alone. Methods – An experimental design compared random samples of student scores from 2009 and 2010 worksheets to determine the effects of a new curriculum on student learning. A second experiment examined the effect of delivery method on student learning by comparing …

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Solving The Rubrics Cube: Using Assessment To Sharpen Library Instruction, Elisa Slater Acosta, Susan Gardner Dec 2009

Solving The Rubrics Cube: Using Assessment To Sharpen Library Instruction, Elisa Slater Acosta, Susan Gardner

Susan Gardner Archambault

Loyola Marymount University's (LMU) Reference Department designed a rubric to measure student learning outcomes for freshman English. Students sequentially completed an "English 110 Library Research Worksheet” during library instruction. The rubric which is set up to analyze learning outcomes from parts of the ACRL Information Literacy Competency Standards for Higher Education is applied to collected student worksheets. The Department undertook a multi-step process to try to calibrate the rubric and achieve consensus estimates of inter-rater reliability. During fall 2009, reference & instruction librarians collected 755 worksheets and graded a random sample of 100 students. This poster session will present the …

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