Open Access. Powered by Scholars. Published by Universities.®
Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 3 of 3
Full-Text Articles in Social and Behavioral Sciences
A Structural Model Of Relationships Between Employee Characteristics, Supervisory Mentoring Behaviors And Job Satisfaction, Florence R. Jinadu
A Structural Model Of Relationships Between Employee Characteristics, Supervisory Mentoring Behaviors And Job Satisfaction, Florence R. Jinadu
Psychology Theses & Dissertations
Organizational researchers have consistently found that developmental mentoring has a positive effect on employees professional and career success. Some of the benefits that have been cited include increased job satisfaction, increased organizational commitment, and increased self-esteem among mentored employees. In addition to these short-term benefits, developmental mentoring has also been found to positively impact long-term career outcomes in the form of increased compensation and career mobility for mentored employees as compared to non-mentored employees. Traditionally, mentors have been described as influential senior members of an organization who provide career support and developmental opportunities to less experienced employees, who are referred …
The Impact Of An Employee Involvement Program On Service Quality In A Nursing Home Organization, Diane Catanzaro
The Impact Of An Employee Involvement Program On Service Quality In A Nursing Home Organization, Diane Catanzaro
Psychology Theses & Dissertations
The purpose of this research was to investigate the effects of an intervention involving employee participation in decision making and behavior modeling training on quality of service. Subjects were nursing aides in two similar nursing home facilities operated by a medium-sized long-term care organization. Participation in decision making involved weekly meetings using a quality-circle-type problem-solving process to develop suggestions for improving quality of service to residents and their families. Behavior modeling training was used to teach interpersonal skills necessary for handling a customer complaint. Service quality was assessed through family, resident, and supervisor ratings of nursing aide service behaviors. The …
Causal Analysis Of Disengagement Among Paid And Volunteer City Employees, Margaret Carson Zimmerman
Causal Analysis Of Disengagement Among Paid And Volunteer City Employees, Margaret Carson Zimmerman
Psychology Theses & Dissertations
This multivariate test of the full Mobley, Griffeth, Hand, and Meglino (1979) model of turnover used 184 volunteer and 202 paid workers employed as firefighters, library workers, and rescue squad workers. It addressed the issue of whether the motives and behaviors of volunteers could be accommodated by the same model that normally would be applied to paid workers. Little research exists on the characteristics of volunteer workers, and their worth and manageability are commonly denigrated. The study of volunteers is similar jobs to paid workers might reveal much about the disengagement process since the need to maintain a source of …