Social and Behavioral Sciences Commons^™

Getting To Know Digital Collections Users, Emily Lapworth

Journal of Western Archives

Use and user studies can provide valuable information to archivists and librarians who wish to improve their services and systems. However, studying the use and users of digital archival collections can be challenging. This study describes the methods and findings of a study conducted by the University of Nevada, Las Vegas (UNLV) to explore questions such as, who is using UNLV Digital Collections? How are they using the materials? What are their user interface preferences? Are they satisfied? The methods used include web analytics, an online survey, and interviews. The author shares lessons learned to aid other repositories in designing …