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Social and Behavioral Sciences Commons

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Western University

MPA Major Research Papers

2005

Service Delivery

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Full-Text Articles in Social and Behavioral Sciences

Comparing Immigrant Services, Practices, Programs, And Policies In The City Of London And The City Of Toronto: The Implications For The City Of London, Tiwei Huang Jul 2005

Comparing Immigrant Services, Practices, Programs, And Policies In The City Of London And The City Of Toronto: The Implications For The City Of London, Tiwei Huang

MPA Major Research Papers

This paper examines immigrant services, practices, programs, and policies in the City of Toronto in order to provide recommendations to the City of London on how to address the six key thematic areas of settlement, employment, neighbourhood, cultural competency and access to services, social inclusion, and systemic change. Interviews with key municipal government and community organization players in both cities were conducted. The findings reveal nine recommendations in the areas of systemic change, settlement, employment, and neighbourhood to improve immigrant services, practices, programs, and policies in London.