Social and Behavioral Sciences Commons^™

Group Productivity In Varying Communication Mediums: Testing Face-To-Face And Virtual Interaction, Jessica Walker

Undergraduate University Honors Capstones

Research in the field of industrial organizational psychology identifies key factors that affect team productivity in the workplace. One such critical factor is communication mode and the integration of technology into work interaction. Using an experimental design modeled after Straus and McGrath's 1994 study on productivity when using face-to-face (FTF) and chatroom communication, this study focuses on a Deaf population and adds computer-mediated video communication. Fourteen groups of 3-5 participants were each assigned one of the three nodes of communication and given three timed tasks to answer together. At the end, participants filled out an individual survey reflecting upon the …