Social and Behavioral Sciences Commons^™

But Why 2020? How To Apply A Ux-First Mindset While Making On-The-Fly Changes, Christopher M. Jimenez

Works of the FIU Libraries

The Covid-19 pandemic has impacted the web presence of every institution. Libraries have made both major changes and minor tweaks to web elements. In some cases, entire web pages that typically would have taken weeks of planning, research, and testing before launch were published on an expedited schedule. But beyond an immediate urgency, can we explain why these changes were made? This session will present the design thinking principles that informed a university library's effort to highlight remote library services to students. This session will also stress the importance of documenting the rationale behind changes to identify critical elements and …