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Full-Text Articles in Social and Behavioral Sciences

Not Just Where To Click : Teaching Students How To Think About Information, Heather Jagman, Troy Swanson Feb 2015

Not Just Where To Click : Teaching Students How To Think About Information, Heather Jagman, Troy Swanson

Heather Jagman

Not Just Where to Click: Teaching Students How to Think about Information explores how librarians and faculty work together to teach students about the nature of expertise, authority, and credibility. It provides practical approaches for motivating students to explore their beliefs, biases, and ways of interpreting the world. This book also includes chapters that bridge the gap between the epistemological stances and threshold concepts held by librarians and faculty, and those held by students, focusing on pedagogies that challenge students to evaluate authority, connect to prior knowledge and construct new knowledge in a world of information abundance. Authors draw from …

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I Felt Like Such A Freshman’: Integrating First-Year Student Identities Through Collaborative Reflective Learning, Paula Dempsey, Heather Jagman Oct 2014

I Felt Like Such A Freshman’: Integrating First-Year Student Identities Through Collaborative Reflective Learning, Paula Dempsey, Heather Jagman

Heather Jagman

This poster reports on qualitative analysis of 97 first-year student essays generated from an information literacy exercise designed collaboratively by four academic support units at DePaul University in Fall 2013. Working as an ACRL Assessment in Action team, the Library, Writing Center, Office for Academic Advising, and Center for Students with Disabilities integrated a library experience into an academic skills unit led by peer mentors. First-year students were asked to consider a topic of personal or academic interest, use the library discovery tool to identify an item, physically find the item in the library, check it out, and reflect on …

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The Chat Is Coming From Inside The House: An Analysis Of Perceived Chat Behavior And Reality, Elizabeth Berndt-Morris, Samantha Minnis Oct 2014

The Chat Is Coming From Inside The House: An Analysis Of Perceived Chat Behavior And Reality, Elizabeth Berndt-Morris, Samantha Minnis

Samantha Minnis

When looking for ways to improve library services, we considered what data sources were readily available to us and how we could harvest and use this data. We investigated three years of chat reference statistics at Central Michigan University, a large research institution, to gain a better understanding of our patrons' chat behavior. We then compared the results to a survey given to the information professionals using chat reference, examining the perceptions of our chat service versus the results of our statistical analysis. With a large population of students on-campus, off-campus, and online, we looked at the incoming location of …

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