Social and Behavioral Sciences Commons^™

Behind The Screens: Understanding The Social Structures Of The Video Game Industry, Michelle Lalonde

Electronic Theses and Dissertations

This study focuses on video game developers and their working environments in a growth industry. While some research documents the culture of video games and the people who play them, much less is understood about the labor environment for those who make games. I conducted 20 personal interviews with game developers in order to learn more about what inspired them to select this field, how they gained entry to it, and what their work is like today. Using insights from the interviews, I analyze how workers contend with its male-dominated culture and how creative skilled laborers deal with the challenges …

Becoming A Master Manager: An Analysis Of Snap Recipient Stories Of Navigating Government Assistance, Kallie Gay

Electronic Theses and Dissertations

This study examines experiences of utilizing government assistance in the United States. It focuses on the ways in which persons participating in the Supplemental Nutrition Assistance Program (SNAP) communicatively managed their lives in relation to their role in the program. Specifically, the research reveals that SNAP recipients are master managers. After synthesizing the pre-existing body of research concerning social assistance in the U.S. and its effects on those who utilize it, the author argues that sharing the stories of marginalized groups can serve to reduce stigma surrounding government assistance participation. Employing a Feminist Standpoint Theory sensibility to elicit such stories, …

The Effects Of Employment On Recidivism Among Delinquent Juveniles, Leigh Kassem

Electronic Theses and Dissertations

Current research indicates an association between intense adolescent work (twenty hours or more per week) and delinquent behavior. It has been widely speculated that this relationship is spurious, occurring only as a result of other factors which are common to both offending and intense employment. The current study attempts to fill a gap in the literature by utilizing the Pathways to Desistance dataset to examine the evolution of the relationship between work and self-reported offending in a longitudinal sample of juvenile offenders. Work intensity and consistency, social capital, and expectations for success were analyzed as potential predictors of recidivism or …

Social Identities And Meanings In Correctional Work, Caitlin C. Botelho

Electronic Theses and Dissertations

This study focuses on correctional officers’ values and perceptions of their workplace, the people they work with and for, and members of the general public. Although prior research has investigated correctional staff members’ feelings about their occupation, far fewer studies have implemented a comprehensive qualitative, microsociological approach. The author conducted 20 in-depth interviews with current and former correctional officers (COs) in public-supported facilities. Additional data were collected through two public Facebook pages designated for COs and citizens interested in the criminal justice system. The study offers insights about the significance of COs’ feelings about their work and how the correctional …

Waging A Living In Casual Dining Restaurant Chains, Hannah Blythe Bower

Electronic Theses and Dissertations

Through in-depth interviews with 14 restaurant servers who worked in "casual dining" restaurant chains, this study explores service work and servers' perceptions of restaurant culture. Interactions between servers and customers are examined through the lens of servers' personal experiences. The analysis of interview data focus on how servers understand their role, how "casual dining" restaurant chains try to avoid the appearance of fast food outlets, and how "the customer is always right" slogan affects servers and customers. As a response to difficult and inflexible structural conditions present in restaurant work, servers establish short-lived camaraderie with each other through games, harassment, …

The Role Of Noncredit Continuing Education As A Workforce Revitalization Partner, Joseph Lincoln Combs

Electronic Theses and Dissertations

The purpose of this qualitative study was to examine the partnership role of noncredit continuing education in revitalizing the workforce during the economic crisis that started in 2008 in selected communities in East Tennessee. This research synthesized meaningful information regarding how the leaders of business and industry perceived the role of noncredit service providers as economic development partners.

This qualitative study was conducted using interviews of chamber of commerce officials in 9 of the 10 counties served by Walters State Community College. The participants indicated that they were interested in partnering with the noncredit department to accomplish the goal of …

Does Decertification Work? Outcome Analysis Of The National Football Leagues Negotiated Order (1986-2008)., Matthew Bowers

Electronic Theses and Dissertations

For decades, union membership and activity has been declining in North America; employers have demanded greater flexibility and have successfully weakened workplace and worker protections. Modern workers increasingly use alternative strategies to negotiate conditions of employment with managers who have limited their discretionary power. Negotiated order theory provides a useful tool for analyzing the mesostructural arrangements of bargaining parties during labor disputes. This thesis applies negotiated order theory to explore how and why the National Football League (NFL) players have twice decertified their union and sought court intervention to challenge the legitimacy of the League's highly restrictive reserve system. An …

Generations In The Workplace: Similarities And Differences., Jeffery G. Harber

Electronic Theses and Dissertations

Occurrences of four generations working side by side are not unusual. The four generations include Traditionalist, Baby Boomers, Generation X, and Generation Y. Members of each generation have views and opinions about their work ethic and their definition of loyalty to the organization.

Hiring managers will need to know characteristics of each generation. This knowledge will enable the hiring managers to place the applicant in certain positions within their organizations. By matching applicants with the correct work positions, employees are able to use their skills and abilities to be productive and to establish measurable goals for themselves and their departments. …

Automation And Its Effects On The Workforce., Daniel L. Lawson

Electronic Theses and Dissertations

Companies are constantly involved in automating processes to make them more efficient. Project details concentrate on corporate details. Little, if any, information is released about employees and how they are affected. This study is designed to determine if employees affected by the automation of a manufacturing or business process have a better life and consider themselves to be successful from their own perspective 5 years after the automation was completed. The study also established the things that helped and barriers that hindered their success. A survey was developed and sent to 63 individuals who have participated in a project to …

Vital Collaboratives, Alliances, And Partnerships: A Search For Key Elements Of An Effective Public-Private Partnership., Charles Keith Young

Electronic Theses and Dissertations

Owing to the significant structural changes that have occurred in the global marketplace over the past 2 decades, a corresponding increase of public-private partnerships have been established among the business sector, local governments, and public community colleges. This qualitative project sought to identify and substantiate key elements that may be common to the formation, implementation, and maintenance stages of public-private partnerships. Who or what minimum conditions are necessary to the successful navigation of each stage? What obstacles typically arise during each stage, and how are they managed or circumvented? What sorts of benefits are generated through these partnerships and what …

Burnout Potential Among Certified Athletic Trainers In Southwest Virginia And Northeast Tennessee As Measured By A Modified Version Of The Maslach Burnout Inventory., Dennis Cobler

Electronic Theses and Dissertations

The purpose of the study was to examine the burnout potential of certified athletic trainers (ATCs) working in the regions of Southwest Virginia and Northeast Tennessee. To determine burnout potential, the Maslach Burnout Inventory-Human Services Survey was used. Permission to modify the inventory was obtained from CPP, Inc. Participants for the research study were identified by searching the NATA membership directory, state athletic training websites and state licensure websites. Sixty-seven ATCs were emailed invitations to participate. Fifty surveys were completed. Of these 50, five were eliminated from statistical analysis. Therefore, 45 surveys were satisfactorily completed producing a usable return rate …

An Analysis Of Gender-Based Pay Equity Of Instructional Faculty Members In The Virginia Community College System., Mary Beth Page

Electronic Theses and Dissertations

Based on the premises of "Equity Theory" (Adams, 1963), this study evaluated the Virginia Community College System compensation rates and compared the salaries of similarly ranked and similarly qualified male and female faculty members. A quantitative analysis was conducted of the reported salaries of all full-time instructional faculty members in the Virginia Community College System in the Fall of 2006. The specific areas examined included salary, rank, highest degree earned, and full- or parttime employment status. Using the tenets of Equity Theory as a foundation, this study evaluated any differences in the compensation and rank between male and female faculty …

Familial Influences On Second- And Third-Generation Teachers In An Eastern Tennessee School District., Henry Clay Blazer

Electronic Theses and Dissertations

The purpose of this study was to determine if having a parent, a grandparent, or both a parent and grandparent who were educators was a contributing factor for teachers in not only choosing education but also remaining in the profession long term. I constructed a theoretical framework explaining the phenomenon. A review of the literature provided a basis for classifying motivations teachers have for entering the profession, possible reasons for leaving, satisfiers, and dissatisfiers. There were 18 participants in this grounded-theory research. The participants were identified using the snowball method. My study was conducted in a rural county in East …

Police Stress: An Examination Of The Effects Of Stress And Coping Strategies., Derrick Kenwright

Electronic Theses and Dissertations

How police officers deal with stress greatly affects how they carry out their daily lives and how they treat family and friends. In this study 2 police departments were issued surveys to see how the police officers experienced stress. Questions on the survey asked the officers about the sources of stress, sources of support, and which methods they used to alleviate the stress. The surveys were given to the respective departments over a period of 2 months, and 132 surveys were returned. The statistical analysis performed showed danger was a factor when examining stress. Administration support was found to be …

Teachers' Perceptions Of Empowerment In Their Work Environments As Measured By The Psychological Empowerment Instrument., Corey Ray Gardenhour

Electronic Theses and Dissertations

The purpose of this study was to investigate teacher perceptions of their empowerment. Six school systems in the Northeast Tennessee region were used in the study. Of the 600 teachers who were surveyed, 312 responded (52%). The Psychological Empowerment Instrument was used to survey the sample.

Research supported the notion that teacher empowerment could be influenced by organizational structure, relationships, communication, conflict resolution, emotional intelligence, motivation, job satisfaction, and transformational leadership. Teacher empowerment also involved servant leadership.

One research question guided the study. From this question, 12 null hypotheses were generated. Means were compared for the 4 dimensions of the …

An Analysis Of Perceived Faculty And Staff Ccomputing Behaviors That Protect Or Expose Them Or Others To Information Security Attacks., Chiwaraidzo Judith Nyabando

Electronic Theses and Dissertations

A mixed-methods study, conducted in 2007-2008, designed to quantify and assess behaviors that either protect or expose data at academic institutions to information security attacks. This study focused on computing practices at two academic institutions: East Tennessee State University and Milligan College. Interviews with six information technology professionals and online surveys were used to assess faculty and staff members' awareness and practice of safe computing behaviors. The constant comparison method was used to analyze qualitative data. Descriptive statistics and univariate and multivariate analysis of variance techniques were used to analyze the quantitative data.

Overall, the analyses indicated that the faculty …

Differences In The Opinions And Attitudes Of Student Athletes Relative To Expenditures For Intercollegiate Athletic Support Services (Social, Athletic, And Academic)., Patricia Hieronimus Dillman

Electronic Theses and Dissertations

Athletic programs within Division I-A universities and colleges have maintained a unique relationship with both the NCAA and their governing academic institutions. Resources in support of academic, social, and athletic services for student athletes vary across the country for Division-I collegiate athletes. The purpose of this study was to assess the attitudes and opinions of student athletes concerning academic, athletic, and social services provided to them at numerous Division-I athletic programs. Student athletes have not been assessed through a questionnaire concerning their own perceptions and opinions of the specific services (athletic, academic, and social) provided to them at their designated …

Academic Libraries As Feminine And Feminist Models Of Organization., Marie F. Jones

Electronic Theses and Dissertations

Because academic libraries are primarily staffed by women and are relatively autonomous entities in colleges and universities, they offer a unique model of workplace gendering and feminism. This qualitative, ethnographic study examined 3 small college libraries in 3 regions of the United States and explored issues of bureaucracy and gendering in these libraries. Feminist challenges to bureaucracy emerged in the areas of hierarchy, division of labor, competition and collaboration, decision-making, and communication. Feminine practice in the libraries reflected private sphere attitudes toward work (values of community, emotionality, and caring) and an affirmation of feminine roles in the workplace. The organizational …

Feeling Overwhelmed: The Lived Experience Of Nurse Managers., Teresa Potter England

Electronic Theses and Dissertations

Multiple studies have addressed registered nurse turnover in recent years. There is little research specifically addressing nurse manager turnover. The nurse manager is addressed in current research as being in a pivotal position to affect nurse retention. Research has focused on the skills necessary for nurse managers to affect turnover; however, there is little research addressing the pressure placed upon the nurse manager as he or she struggles to maintain the nursing workforce. This qualitative study explored the lived experience of feeling overwhelmed by 6 nurse managers currently working in an inpatient hospital environment. Interviews were analyzed using a modified …

A Study Of Current And Former Women In Faculty And Administrative Leadership Positions At East Tennessee State University., George Naholi

Electronic Theses and Dissertations

This qualitative case study was designed to determine the perceptions about female leadership among female faculty and administrators at East Tennessee State University. Participants were asked about the motivating and prohibiting factors (barriers) that affected their leadership capabilities at the institution. They cited motivating factors that led them to optimal performance. These included family support, mentoring practices, affirmative action, collegial working atmosphere, support from the top leadership, and encouragement from their colleagues. The dissertation was also to investigate how female leaders perceived their leadership roles and the factors that enhanced female leadership and the barriers that hindered female leadership at …

Community Involvement Among Liberians In Johnson City, Tennessee: An Exploratory Pilot Study., Zon Gangbayee Quewea

Electronic Theses and Dissertations

This study examined predictors of community involvement among Liberians in Johnson City, Tennessee. This study was exploratory in nature and used a social survey employing closed-ended questions. Using cross-tabulation analysis, results derived from a random sample (n = 62) of respondents indicate that persons who were older, married with children, employed, more religious, members of the Mande Fu ethnic group, and/or tended toward very liberal or conservative views had the highest rates of community participation. Predictors of types of community participation were also analyzed, the most significant of which was the higher prevalence of males in leadership roles and females …

Employee Use Of The Internet And Acceptable Use Policies In The Academic Workplace: Controlling Abuse While Creating Culture., B.J. King

Electronic Theses and Dissertations

The use of the Internet has grown substantially, especially since the late 1990s. Businesses are relying increasingly on the Internet and intranet as tools to promote productivity. Use of the Internet has several implications for institutions of higher education. Some of the issues institutions are faced with include legal liability for defamatory postings and sexually explicit materials, monitoring versus privacy, motivations to abuse Internet privileges, and use of the Internet to create a corporate culture. Institutions of higher education need to consider how the Internet is being used and how it should be used when acceptable use policies are being …

The Burley Tobacco Buyout Program And Its Impact On Farmers In Tennessee, Virginia, And North Carolina., William T. Jarrett

Electronic Theses and Dissertations

This thesis addresses the Burley Tobacco Buyout Program and its impact on three local economies. Data collection involved obtaining information from government reports, internet sources, public documents, agriculture offices, federal agriculture officials, and books. Personal interviews were conducted with 32 farmers in Sullivan County, Tennessee; Washington County, Virginia; and Watauga County, North Carolina.

This study is significant because it addresses not only the decline of an agricultural product but also changes in a way of life in Southern Appalachia. The future of burley tobacco growing in this region appears to be bleak because of foreign market competition and decreasing domestic …

Lived Religion: An Examination Of "Pass The Salt" Luncheons., Jeff Smith Bernard Smith

Electronic Theses and Dissertations

This study used a case study approach to examine how religious culture, such as theologies and doctrines, is lived or practiced by "Pass the Salt" luncheon participants. "Pass the Salt" participants are taught the teachings of Harvest Evangelism, an interdenominational Para-church organization; these teachings are evidenced through their cultural toolkit. It was expected that the luncheon participants would practice Harvest Evangelism's religious culture in the workplace. Participant observation and personal interviews were conducted to examine participants' application of the cultural toolkit to their everyday lives, specifically in the workplace. Findings indicated that the leader of the "Pass the Salt" luncheon …

Leadership Practices Of School Nutrition Professionals., Linda Gail Dycus

Electronic Theses and Dissertations

School-aged children's nutritional needs have changed from a 1946 underweight and undernourished population to rapidly increasing numbers of overweight and obese children with associated health complications. The purpose of this quantitative study was to explore leadership practices of state and system school nutrition professionals. By obtaining information regarding the past and present practices of school nutrition professionals, this researcher strove to provide insight into best practices for future leaders.

Electronic mail messages linked to Kouzes and Posner's (1995) self-reporting leadership practices survey were sent to 194 Tennessee school nutrition professionals (53 state directors and 141 system supervisors). The survey had …

A Study Of Instructional Technology Resource Teachers In Virginia's Public School Divisions: Who Are They And What Do They Do?, Kimberly M. Hooker

Electronic Theses and Dissertations

The purpose of this research was to examine the role of instructional technology resource teachers (ITRTs) within Virginia's public school divisions focusing on how ITRTs used their time throughout the school year to integrate technology into the curriculum. Based on data from surveys of current ITRTs, the researcher investigated further to find relationships, if any, among the professional and educational backgrounds and work calendar of these teachers and their responses to their actual role. The study also addressed training that the ITRTs have received to assist them in their job duties and explored the participants' perceptions of their roles as …

An Examination Of The Prison Environment: An Analysis Of Inmate Concerns Across Eight Environmental Dimensions., Andrew Ryan Bradford

Electronic Theses and Dissertations

This study was undertaken to better understand inmate concerns of the prison environment across 8 dimensions. The 8 dimensions examined in this study were activity, emotional feedback, freedom, privacy, safety, social, structure, and support. To determine the importance of these dimensions among inmates, secondary data were used in an attempt to replicate and validate the findings from Wright's (1985) study which used a prison environment inventory instrument to assess inmate concerns. The secondary data consisted of an inmate sample of 1,054 taken from 30 prisons of minimum, medium, maximum and close security across the states of Tennessee, Kentucky, and Ohio. …

An Analysis Of Financial Planning For Employees Of East Tennessee State University., Steven Roy Campbell

Electronic Theses and Dissertations

The purpose of this study was to determine if East Tennessee State University provides its employees appropriate financial planning services. In particular, it is unknown to what degree employees of East Tennessee State University have actively engaged in financial planning.

The research was conducted during June and July, 2005. Data were gathered by surveying faculty, staff, and retirees of the university. Ten percent of the population responded to the study. The survey instrument covered the areas of retirement, other financial planning services, and attitudes toward financial planning.

The results of the data analysis gave insight into what degree employees of …

An Investigation Of Gender Differences In Motivation Of Senior Administrators In Virginia Community Colleges Using Herzberg's Two-Factor Theory., Jewell Bevins Worley

Electronic Theses and Dissertations

The purpose of this study was to examine the gender differences regarding motivation in the individuals who serve in senior administrative positions in Virginia's community colleges. Institutional morale can be damaged by administrators who become dissatisfied with their positions. Institutions use millions of dollars yearly to conduct searches for individuals to replace senior administrators who leave their positions because of lack of job satisfaction or high job dissatisfaction. This study also addressed the possibility of differences between male senior administrators and female senior administrators regarding job satisfaction and job dissatisfaction.

Frederick Herzberg' 2-factory theory of motivation regarding job satisfaction and …

The Influence Om Mentoring On Goal Attainment And Role Satisfaction For Registered Nurses In Acute Care., Christine Benz Smith

Electronic Theses and Dissertations

Mentoring has been suggested as a means to assist with role transition, career planning, and retention in the profession by providing opportunities for personal and professional growth lead to satisfaction. Satisfaction is especially crucial for the retention of Registered Nurses in a time when the profession has been experiencing a critical shortage. This quantitative study examined the influence of mentoring for RNs who have been employed in acute care facilities for the first time for less than 2 years. Using Bouquillon's mentoring instrument and based in the frameworks of King and Kram, the study suggests mentoring is occurring among new …