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Full-Text Articles in Social and Behavioral Sciences
Paying For Infrastructure In An Urban Environment: Roles Of Ideological Beliefs And Self-Interest In Support For Two Funding Mechanisms, Juita-Elena (Wie) Yusuf, Lenahan O'Connell, Khairul A. Anuar, Kaitrin Mahar
Paying For Infrastructure In An Urban Environment: Roles Of Ideological Beliefs And Self-Interest In Support For Two Funding Mechanisms, Juita-Elena (Wie) Yusuf, Lenahan O'Connell, Khairul A. Anuar, Kaitrin Mahar
School of Public Service Faculty Publications
This study examines public preferences for two revenue options—fuel taxes and tolls—to finance transportation infrastructure in an urban area with the use of the results of a survey of residents of the Hampton Roads region of southeastern Virginia. Specifically, the study addresses two related research questions: (a) To what extent do residents support instituting tolls, increasing the fuel tax, or both? (b) What roles do self-interest and ideological beliefs play in support of increasing the fuel tax, imposing tolls, or doing both? The study finds that 50% of respondents expressed a willingness to support fuel taxes or tolls for infrastructure, …
Managing For Performance: Measurement And Monitoring Of Contracts In The Transit Industry, Olga Smirnova, Juita-Elena (Wie) Yusuf, Suzanne Leland
Managing For Performance: Measurement And Monitoring Of Contracts In The Transit Industry, Olga Smirnova, Juita-Elena (Wie) Yusuf, Suzanne Leland
School of Public Service Faculty Publications
Public agencies contract out to pursue a variety of goals. But, these goals cannot be realized if the performance of contractors is not assessed and monitored. This study examines the state of performance measurement and contract monitoring in the U.S. transit agencies. We focus on three research questions: (1) What monitoring capacity exists within transit agencies? (2) What monitoring methods are used by transit agencies? (3) What performance measures are tracked by transit agencies? We find monitoring units are common in a third of agencies in the study. Service and customer complaints are the most common performance measures, while penalties …