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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Saving Schoodic: A Story Of Development, Lost Settlement, And Preservation, Alan K. Workman Jun 2010

Saving Schoodic: A Story Of Development, Lost Settlement, And Preservation, Alan K. Workman

Maine History

Remote, isolated, and nearly barren Schoodic Point, now the easternmost part of Acadia National Park, was long bypassed by early explorers and settlers. It might have seemed destined to remain deserted, a candidate for coastal parkland preservation in the twentieth century. But like such distant outposts as Vinalhaven, Swan’s, and Ironbound islands, Schoodic in the nineteenth century was overtaken by extensive land development, logging, and settlement by fishermen farmers. Eventually its proximity to Bar Harbor made it a target for vacation resort cottages. Yet Schoodic’s peninsular ecology and elements of its social circumstances helped it escape such development in favor …


A Study Of Satisfaction Level Of Hong Kong Tourists With Hot Springs Hotels And Resorts In Guangdong, China, Rob Law, Ruby Yip Jan 2010

A Study Of Satisfaction Level Of Hong Kong Tourists With Hot Springs Hotels And Resorts In Guangdong, China, Rob Law, Ruby Yip

Hospitality Review

The research reported here aimed at examining Hong Kong tourists’ level of satisfaction with hot springs hotels and resorts in Guangdong, China. Primary data were collected and service quality and tourist satisfaction levels were measured using the SERVQUAL model. The empirical findings indicate that most tourists are satisfied with the service quality of these hotels and resorts. Among the different dimensions of service quality, empathy receives the highest score. Overall satisfaction receives a score only slightly better than average. The results also reveal significant relationships among customer satisfaction level, loyalty, and recommendation.