Social and Behavioral Sciences Commons^™

Embedding An Im [Instant Messaging] Widget In Research Databases: Helping Users At Their Point-Of-Need, Kwabena Sekyere

E-JASL 1999-2009 (Volumes 1-10)

Introduction

The rapid growth of internet users has made libraries eager to introduce online services for this new community, in addition to their traditional reference services. Virtual reference service has become a convenient and easily accessible option for the online community, particularly with increasing amounts of libraries resources now available electronically as well (Lou, 2007).

Virtual reference began in many libraries as email reference service (Janes, 2002) with a move to live chat reference as technology advanced. These live reference services were offered through chat software developed in-house or by vendors. Due to the high cost of purchasing and maintaining …

Vodcasting, Itunes U, And Faculty Collaboration, Jason Paul Michel, Susan Hurst, Andrew Revelle

E-JASL 1999-2009 (Volumes 1-10)

Introduction

In the summer of 2008, the Miami University Libraries began a pilot project to integrate Web video tutorials (vodcasts) into a multiplicity of access points to enhance and extend library services. By the end of the project, Web video tutorials had been embedded in specific course sites in the course management system Blackboard, as well as in our institution's iTunes U site. The libraries were, in fact, the first entity on campus to feature publicly-available content on iTunes U. This brief article will delineate the project and explain why we believe this effort has helped position the library within …

You Can Take It With You? Student Library Employees, Eportfolios, And “Edentity” Construction, Gabriella Reznowski, Brian Mcmanus

E-JASL 1999-2009 (Volumes 1-10)

Abstract

ePortfolios have become an important tool for assessing and tracking employee development. In 2008, the Washington State University Libraries became involved in the institution’s ePortfolio initiative. Library supervisors hoped that as a dynamic online tool, the ePortfolio concept would provide an effective method for assessing the library’s body of student employees. Collaborating with the Center for Teaching and Learning (CTLT), the Center for Advising & Career Development (CACD), and Student Computing Services (SCS), the WSU Libraries explored the possibility of using ePortfolios to drive employee assessment. The Access Services unit, with the assistance of the Library Instruction, Library Systems, …

Library 2.0 And The Problem Of Hate Speech, Margaret Brown-Sica, Jeffrey Beall

E-JASL 1999-2009 (Volumes 1-10)

[First paragraph]

Library 2.0 applications benefit library users by providing rich, peer-generated content that adds value to online library databases and systems. However, not all of this shared content is beneficial, for it’s possible for library users to abuse library 2.0 applications by uploading words, pictures, or other content that constitutes hate speech. Internet lawyer Christopher Wolf warns of, “ … the sudden and rapidly increasing deployment of Web 2.0 technologies to spread messages, sounds and images of hate across the Internet and around the world” [1]. As academic libraries make available Web 2.0 systems that allow user-generated content, they …

Reaching Students With Facebook: Data And Best Practices, Daniel Mack, Anne Behler, Beth Roberts, Emily Rimland

E-JASL 1999-2009 (Volumes 1-10)

Abstract

This paper presents data on Facebook inquiries one librarian received over the course of a semester at Pennsylvania State University and discusses best practices for Facebook use as an outreach tool. We discuss ways to reach out to our users through this Social Networking Community and encourage reference questions and requests for research consultations. We recommend that library professionals whose positions require them to interact with undergraduates seriously consider making use of Facebook.