Social and Behavioral Sciences Commons^™

Building Engagement In Facebook: A Case Study With Utah State University Extension Sustainability, Kenna R. Kesler, Kelsey Hall, Debra Spielmaker, Roslynn G. H. Brain Mccann

Journal of Applied Communications

In order to stay relevant in an online world, Extension must properly use social networking platforms to effectively reach diverse audiences regarding agricultural and natural resource issues. However, few studies have focused on how Extension uses Facebook to effectively accomplish its goal. This study’s purpose was to explore how Utah State University Extension Sustainability uses Facebook to engage followers. The researchers conducted a quantitative content analysis of 504 messages posted to the USU Extension Sustainability Facebook page. Graphics and links were the most common post characteristics used by the organization. Text-only posts and posts containing videos were utilized the least. …