Social and Behavioral Sciences Commons^™

Adaptive Operating Hours For Improved Performance Of Taxi Fleets, Rajiv Ranjan Kumar, Pradeep Varakantham, Shih-Fen Cheng

Research Collection School Of Computing and Information Systems

Taxi fleets and car aggregation systems are an important component of the urban public transportation system. Taxis and cars in taxi fleets and car aggregation systems (e.g., Uber) are dependent on a large number of self-controlled and profit-driven taxi drivers, which introduces inefficiencies in the system. There are two ways in which taxi fleet performance can be optimized: (i) Operational decision making: improve assignment of taxis/cars to customers, while accounting for future demand; (ii) strategic decision making: optimize operating hours of (taxi and car) drivers. Existing research has primarily focused on the operational decisions in (i) and we focus on …