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Social and Behavioral Sciences Commons

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Public Affairs, Public Policy and Public Administration

Singapore Management University

Research Collection School Of Computing and Information Systems

Singapore

Articles 1 - 9 of 9

Full-Text Articles in Social and Behavioral Sciences

Singapore's Ai Applications In The Public Sector: Six Examples, Steven M. Miller Jul 2023

Singapore's Ai Applications In The Public Sector: Six Examples, Steven M. Miller

Research Collection School Of Computing and Information Systems

Steven M. Miller describes six instances in which Singapore has applied AI in the public sector, illustrating different ways of improving its engagement with the public by making government services more accessible, anywhere, anytime, and speeding its responses to public processes and feedback. He illustrates how its leaders made the city a living lab for AI use, and what they learned.


Volumetric Optimization Of Freight Cargo Loading: Case Study Of A Smu Forwarder, Tristan Lim, Michael Ser Chong Ping, Mark Goh, Shi Ying Jacelyn Tan Jul 2019

Volumetric Optimization Of Freight Cargo Loading: Case Study Of A Smu Forwarder, Tristan Lim, Michael Ser Chong Ping, Mark Goh, Shi Ying Jacelyn Tan

Research Collection School Of Computing and Information Systems

Purpose: Freight forwarders faces a challenging environment of high market volatility and margin compression risks. Hence, strategic consideration is given to undertaking capacity management and transport asset ownership to achieve longer term cost leadership. Doing so will also help to address management issues, such as better control of potential transport disruptions, improve scheduling flexibility and efficiency, and provide service level enhancement.Design/methodology/approach: The case company currently hastruck resource which is unprofitable, and the firm’s schedulers are having difficulty optimizing the loading capacity. We apply Genetic Algorithm (GA) to undertake volumetric optimization of truckcapacity and to build an easy-to-use platform to help …


Perspectives On The 21st Century Urban University From Singapore: A Viewpoint Forum, Jean-Paul D. Addie, Michele Acuto, K. C. Ho, Stephan Cairns, Hwee-Pink Tan May 2019

Perspectives On The 21st Century Urban University From Singapore: A Viewpoint Forum, Jean-Paul D. Addie, Michele Acuto, K. C. Ho, Stephan Cairns, Hwee-Pink Tan

Research Collection School Of Computing and Information Systems

In this Cities viewpoint forum, we argue that there is a need to rethink U.S./U.K.-centric approaches to the urban university in policy and practice. Gathering three critical commentaries by practitioners from within the Singaporean higher education system, the forum responds to the challenges of: (1) broadened expectation placed on higher education institutions; (2) the pressures and possibilities of global urbanization; and (3) the provocation to theorize the urban, and thus the urban university, from beyond the 'Global North'. Following an introduction detailing the history and relevance of the Singaporean case, the three viewpoints seek to illustrate the various dimensions of …


Understanding The Effects Of Taxi Ride-Sharing: A Case Study Of Singapore, Yazhe Wang, Baihua Zheng, Ee Peng Lim May 2018

Understanding The Effects Of Taxi Ride-Sharing: A Case Study Of Singapore, Yazhe Wang, Baihua Zheng, Ee Peng Lim

Research Collection School Of Computing and Information Systems

This paper studies the effects of ride-sharing among those calling on taxis in Singapore for similar origin and destination pairs at nearly the same time of day. It proposes a simple yet practical framework for taxi ride-sharing and scheduling, to reduce waiting times and travel times during peak demand periods. The solution method helps taxi users save money while helping taxi drivers serve multiple requests per day, thus increasing their earnings. A comprehensive simulation study is conducted, based on real taxi booking data for the city of Singapore, to evaluate the effect of various factors of the ride-sharing practice, e.g., …


Pricing For A Last-Mile Transportation System, Yiwei Chen, Hai Wang Jan 2018

Pricing For A Last-Mile Transportation System, Yiwei Chen, Hai Wang

Research Collection School Of Computing and Information Systems

The Last-Mile Problem refers to the provision of travel service from the nearest public transportation node to a home or other destination. Last-Mile Transportation System (LMTS), which has recently emerged, provide on-demand shared transportation. We consider an LMTS with multiple passenger types—adults, senior citizens, children, and students. The LMTS designer determines the price for the passengers, last-mile service vehicle capacity, and service fleet size (number of vehicles) for each last-mile region to maximize the social welfare generated by the LMTS. The level of last-mile service (in terms of passenger waiting time) is approximated by using a batch arrival, batch service, …


A Multi-Agent System For Coordinating Vessel Traffic, Teck-Hou Teng, Hoong Chuin Lau, Akshat Kumar May 2017

A Multi-Agent System For Coordinating Vessel Traffic, Teck-Hou Teng, Hoong Chuin Lau, Akshat Kumar

Research Collection School Of Computing and Information Systems

Environmental, regulatory and resource constraints affects the safety and efficiency of vessels navigating in and out of the ports. Movement of vessels under such constraints must be coordinated for improving safety and efficiency. Thus, we frame the vessel coordination problem as a multi-agent path-finding (MAPF) problem. We solve this MAPF problem using a Coordinated Path-Finding (CPF) algorithm. Based on the local search paradigm, the CPF algorithm improves on the aggregated path quality of the vessels iteratively. Outputs of the CPF algorithm are the coordinated trajectories. The Vessel Coordination Module (VCM) described here is the module encapsulating our MAPF-based approach for …


Grab Taxi: Navigating New Frontiers, Mei Lin, Christopher Dula Nov 2016

Grab Taxi: Navigating New Frontiers, Mei Lin, Christopher Dula

Research Collection School Of Computing and Information Systems

In mid-2016, Anthony Tan, the CEO of Grab, an on-demand transportation-app company serving Southeast Asia, was locked in a high stakes struggle to win the hearts and minds of drivers, passengers and regulators alike. Valued at an estimated US$1.5 billion, Grab (known among consumers as ‘GrabTaxi’) had become one of Asia’s most successful start-ups.


Retail Precinct Management: A Case Of Commercial Decentralization In Singapore, Robert De Souza, Hoong Chuin Lau, Mark Goh, Lindawati, Wee-Siong Ng, Puay-Siew Tan Jun 2015

Retail Precinct Management: A Case Of Commercial Decentralization In Singapore, Robert De Souza, Hoong Chuin Lau, Mark Goh, Lindawati, Wee-Siong Ng, Puay-Siew Tan

Research Collection School Of Computing and Information Systems

The synchronized last mile logistics concept seeks to address, through coordinated collaboration, several challenges that hinder reliability, cost efficiency, effective resource planning, scheduling and utilization; and increasingly, sustainability objectives. Subsequently, the meeting of service level and contractual commitments are competitively impacted with any loss of efficiency. These challenges, against a backdrop of Singapore, can essentially be addressed in selected industry sectors through a better understanding of logistics structures; innovative supply chain designs and coordination of services, operations and processes coupled with concerted policies and supply chain strategies.


Social Sensing For Urban Crisis Management: The Case Of Singapore Haze, Philips Kokoh Prasetyo, Ming Gao, Ee Peng Lim, Christie N. Scollon Nov 2013

Social Sensing For Urban Crisis Management: The Case Of Singapore Haze, Philips Kokoh Prasetyo, Ming Gao, Ee Peng Lim, Christie N. Scollon

Research Collection School Of Computing and Information Systems

Sensing social media for trends and events has become possible as increasing number of users rely on social media to share information. In the event of a major disaster or social event, one can therefore study the event quickly by gathering and analyzing social media data. One can also design appropriate responses such as allocating resources to the affected areas, sharing event related information, and managing public anxiety. Past research on social event studies using social media often focused on one type of data analysis (e.g., hashtag clusters, diffusion of events, influential users, etc.) on a single social media data …