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Full-Text Articles in Social and Behavioral Sciences
The President Management Agenda: An Examination Of Federal Employees' Perceptions, Famane Brown
The President Management Agenda: An Examination Of Federal Employees' Perceptions, Famane Brown
Walden Dissertations and Doctoral Studies
Gauging the quality of the relationship between federal managers and employees and its impact on organizational performance excellence is a continuing problem for the federal Office of Personnel Management (OPM). President Barack Obama's President's Management Agenda mandated several actions- to respond to the problem. Part of the mandate was to use data from the Federal Employee Viewpoint Survey (FEVS) to gauge the relationship between management and employees and overall performance. The FEVS is a tool that measures employees' perceptions of whether, and to what extent, conditions that characterize successful organizations are present in their agencies. The research question for the …
Performance Measurement In An Era Of New Public Management, Andrew I.E. Ewoh
Performance Measurement In An Era Of New Public Management, Andrew I.E. Ewoh
Andrew I.E. Ewoh
The last two decades have witnessed a proliferation of scholarly discourse on performance management. This discourse evolved out of a number of forces in the early 1990s from the new public management movement, which called for government to show its efficiency in expending public resources as well as prove that substantive results—or outcomes related to a program’s effectiveness—had been generated by its activities. As federal agencies developed performance standards at the program level as well as in the management and administrative functions, state governments and their localities were compelled to adopt the same measures as a method of assessing their …
Policing Performance Management Systems: Identifying Key Design Elements Within A `New' Public Management Context, John Gillespie
Policing Performance Management Systems: Identifying Key Design Elements Within A `New' Public Management Context, John Gillespie
Theses: Doctorates and Masters
The new public management (NPM) philosophy and move towards a governance approach places emphasis on the accountability of individuals, supervisors and managers relative to practice, processes and designated outcome - conformance and performance. A dichotomy is highlighted working within the NPM environment where managers need to practice creative and innovative freedoms, and at the same time to exercise constraint and compliance within a regulated and permission seeking framework. This situation can create inertia in respect to performance reforms within the public service. Police Services in Australia, and in particular the Western Australia Police (WAPOL) have made some inroads into providing …