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Social and Behavioral Sciences Commons™
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Articles 1 - 26 of 26
Full-Text Articles in Social and Behavioral Sciences
Municipal E-News: Issue 54: December 2013, Mtas
Municipal E-News: Issue 54: December 2013, Mtas
Municipal E-News
The “Municipal E-News” was created by MTAS in 2009 as part of our continuing efforts to meet our mission of providing timely, valuable information and assistance to Tennessee cities.
Exchange December 2013, Institute For Public Service
Exchange December 2013, Institute For Public Service
The Exchange Newsletter
No abstract provided.
Municipal E-News: Issue 53: November 2013, Mtas
Municipal E-News: Issue 53: November 2013, Mtas
Municipal E-News
The “Municipal E-News” was created by MTAS in 2009 as part of our continuing efforts to meet our mission of providing timely, valuable information and assistance to Tennessee cities.
Municipal E-News: Issue 52: October 2013, Mtas
Municipal E-News: Issue 52: October 2013, Mtas
Municipal E-News
The “Municipal E-News” was created by MTAS in 2009 as part of our continuing efforts to meet our mission of providing timely, valuable information and assistance to Tennessee cities.
Exchange October 2013, Institute For Public Service
Exchange October 2013, Institute For Public Service
The Exchange Newsletter
No abstract provided.
Municipal E-News: Issue 51: September 2013, Mtas
Municipal E-News: Issue 51: September 2013, Mtas
Municipal E-News
The “Municipal E-News” was created by MTAS in 2009 as part of our continuing efforts to meet our mission of providing timely, valuable information and assistance to Tennessee cities.
Exchange September 2013, Institute For Public Service
Exchange September 2013, Institute For Public Service
The Exchange Newsletter
No abstract provided.
Tennessee Public Acts 2013: Summaries Of Interest To Municipal Officials, Josh Jones
Tennessee Public Acts 2013: Summaries Of Interest To Municipal Officials, Josh Jones
MTAS Publications: Full Publications
This publication summarizes the year's public acts that have the most significant impact on municipal operations. Users of this publication are cautioned that much judgment is involved in determining which Public Acts to summarize and how to summarize them. Before taking action or giving advice based upon any Public Act summarized here, one should consult the act itself and not rely on the summary.
A black-and-white version of this document is available for download as an "Additional File" below.
Service Satisfaction, Competence And Caring: Examining The Influence Of Experience With The Public Bureaucracy On Citizen Attitudes Of Trust In Government, Lauren Kriston Harding
Service Satisfaction, Competence And Caring: Examining The Influence Of Experience With The Public Bureaucracy On Citizen Attitudes Of Trust In Government, Lauren Kriston Harding
Doctoral Dissertations
Examining the relationship among government performance, service satisfaction and trust in government advocated by the New Public Management, this research contributes to a better understanding of the performance-trust hypothesis and its assumptions. This study evaluates the satisfaction link of the performance-trust hypothesis, investigating influences on service satisfaction and how these translate into trust. In particular, two implicit assumptions of the performance-trust hypothesis are explored. First, citizen experience with public services is examined as a measure of specific support for government. Second, the role of citizen interactions with the bureaucracy is assessed, specifically identifying the influence of citizen attitudes toward public …
Municipal E-News: Issue 50: August 2013, Mtas
Municipal E-News: Issue 50: August 2013, Mtas
Municipal E-News
The “Municipal E-News” was created by MTAS in 2009 as part of our continuing efforts to meet our mission of providing timely, valuable information and assistance to Tennessee cities.
Exchange August 2013, Institute For Public Service
Exchange August 2013, Institute For Public Service
The Exchange Newsletter
No abstract provided.
Municipal E-News: Issue 49: July 2013, Mtas
Municipal E-News: Issue 49: July 2013, Mtas
Municipal E-News
The “Municipal E-News” was created by MTAS in 2009 as part of our continuing efforts to meet our mission of providing timely, valuable information and assistance to Tennessee cities.
Exchange July 2013, Institute For Public Service
Exchange July 2013, Institute For Public Service
The Exchange Newsletter
No abstract provided.
Municipal E-News: Issue 48: June 2013, Mtas
Municipal E-News: Issue 48: June 2013, Mtas
Municipal E-News
The “Municipal E-News” was created by MTAS in 2009 as part of our continuing efforts to meet our mission of providing timely, valuable information and assistance to Tennessee cities.
Exchange June 2013, Institute For Public Service
Exchange June 2013, Institute For Public Service
The Exchange Newsletter
No abstract provided.
Tennessee Municipal Benchmarking Project Fy2012, Sarah Young, Frances Adams-O'Brien, John Crawford, Erin Thompson
Tennessee Municipal Benchmarking Project Fy2012, Sarah Young, Frances Adams-O'Brien, John Crawford, Erin Thompson
Tennessee Municipal Benchmarking Project
In this FY2012 annual report, there are a total of nine services measured and analyzed: police, fire, refuse collection and disposal, employment benefits, human resources, financial services, and building code enforcement, property maintenance code enforcement, and planning and zoning.
Technical Bulletins: Use Of Acquired Structures For Training (2013), Dennis Wolf
Technical Bulletins: Use Of Acquired Structures For Training (2013), Dennis Wolf
MTAS Publications: Technical Bulletins
Live fire training in an acquired structure is very valuable as it provides firefighters with some of the real life experience they need to be effective firefighters. Many communities do not have access to a training facility with a dedicated live fire building or smoke house, so using an acquired structure can provide a local opportunity to train under realistic conditions.
Municipal Handbook, Josh Jones
Municipal Handbook, Josh Jones
MTAS Publications: Full Publications
A comprehensive manual on municipal government in Tennessee. Updated through July 2012.
Municipal E-News: Issue 45: March 2013, Mtas
Municipal E-News: Issue 45: March 2013, Mtas
Municipal E-News
The “Municipal E-News” was created by MTAS in 2009 as part of our continuing efforts to meet our mission of providing timely, valuable information and assistance to Tennessee cities.
The Immigration Reform And Control Act (I-9), E-Verify And Tennessee Employers, Richard Stokes
The Immigration Reform And Control Act (I-9), E-Verify And Tennessee Employers, Richard Stokes
MTAS Publications: Full Publications
Employers are required to verify the identity and employment eligibility of any person employed by the organization. The U.S. Citizenship and Immigration Service is responsible for the documentation of alien employment authorization, for Form I-9 itself, and for the E-Verify employment eligibility verification program.
Technical Bulletins: Sales Tax Revenue: How To Get Your Fair Share (2013), Al Major
Technical Bulletins: Sales Tax Revenue: How To Get Your Fair Share (2013), Al Major
MTAS Publications: Technical Bulletins
The best way to maximize your city's local sales tax is to review the state's record of business locations (situs report) and correct any errors.
Technical Bulletins: Energy Efficiency Conservation Block Grant Program In Tennessee, Warren Nevad, Hillary Nevad
Technical Bulletins: Energy Efficiency Conservation Block Grant Program In Tennessee, Warren Nevad, Hillary Nevad
MTAS Publications: Technical Bulletins
This publication examines the elements, goals and project outcomes of the State of Tennessee Energy Efficiency & Conservation Block Grant Program (EECBG), as well as the environmental and economic benefits associated with local governmental implementation of this program.
Municipal E-News: Issue 44: February 2013, Mtas
Municipal E-News: Issue 44: February 2013, Mtas
Municipal E-News
The “Municipal E-News” was created by MTAS in 2009 as part of our continuing efforts to meet our mission of providing timely, valuable information and assistance to Tennessee cities.
Technical Bulletins: Propane For Tennessee Fleets: A Primer For Municipal/County Officials, Warren Nevad, Hillary Nevad
Technical Bulletins: Propane For Tennessee Fleets: A Primer For Municipal/County Officials, Warren Nevad, Hillary Nevad
MTAS Publications: Technical Bulletins
This technical bulletin examines the basics of propane as a viable alternative transportation fuel for local government fleets in Tennessee.
Technical Bulletins: Interviewing And The Law (2012), Richard Stokes
Technical Bulletins: Interviewing And The Law (2012), Richard Stokes
MTAS Publications: Technical Bulletins
Congress provided federal legal enforcement for equal employment in the Civil Rights Act of 1964, with strengthening amendments added in 1972. Unlawful discrimination in the employment process also is enforced through the Age Discrimination in Employment Act and the Americans with Disabilities Act.
2013 Annual Report, Mtas
2013 Annual Report, Mtas
MTAS Annual Reports
This annual report highlights the mission and goals of MTAS and how it worked towards those goals in 2013. Projects discussed include the Clarksville Parks and Recreation Department's "Good to Great" initiative; assessment centers conducted in McKenzie, Signal Mountain, and Goodlettsville; and improved parking in Knoxville's central business district.