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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Burnt Out: Encouraging Breaks And Lessening Burnout Symptoms In A Digital Landscape, Maria Miranda
Burnt Out: Encouraging Breaks And Lessening Burnout Symptoms In A Digital Landscape, Maria Miranda
University Honors Theses
This thesis project aims to create a website that’ll promote ways to lessen burnout symptoms and encourage taking efficient breaks in one’s daily routine. Burnout is a term formed in the 1970s to reflect the mental and physical toll employees experienced due to high amounts of stress brought up by the workplace. Since then the term burnout has expanded beyond the workplace and speaks directly to the experiences of graphic design students during the pandemic. Proper recovery from burnout is a crucial step, as neglecting care can lead to worsening conditions for the mind and body. By understanding the three …
"To Call Or Not To Call?" The Impact Of Supervisor Training On Call Center Employee Attitudes And Well-Being, Whitney Elan Schneider Vogel
"To Call Or Not To Call?" The Impact Of Supervisor Training On Call Center Employee Attitudes And Well-Being, Whitney Elan Schneider Vogel
Dissertations and Theses
Call center customer service occupations represent a growing proportion of the U.S. economy in the digital age. These roles are characterized by low control, high levels of emotional labor, and burnout. Turnover rates in call centers are often twice as high as in other industries. To combat these challenges, I delivered a supervisor-focused mental health training intervention targeted at improving supervisor supportive behaviors and employee outcomes. The indirect effect of supervisor training on employee outcomes related to perceived supervisor support, problem-focused coping, burnout, turnover intentions, and withdrawal behaviors were evaluated. A waitlist control design (N = 74) was used …
The Role Of Recovery From Work In Work Stress-Related Drinking, Brittnie Renae Shepherd
The Role Of Recovery From Work In Work Stress-Related Drinking, Brittnie Renae Shepherd
Dissertations and Theses
Alcohol consumption has been linked to numerous adverse health and well-being outcomes; therefore determining what motivates individuals to drink is of utmost importance. One reason individuals may drink is to cope with work demands and their associated strain. This may be especially relevant for correctional officers (COs) as this occupation has been associated with high levels of job stressors and strain and heavy drinking. Drawing primarily on the job demands-resources and ego depletion models, this study examined how emotional job demands contribute to CO exhaustion and alcohol use. Additionally, interactions between common recovery from work experiences and exhaustion were tested …
The Relationship Between Mindfulness And Burnout Among Master Of Social Work Students, Jolanta Maria Piatkowska
The Relationship Between Mindfulness And Burnout Among Master Of Social Work Students, Jolanta Maria Piatkowska
Dissertations and Theses
Social work students frequently endure elevated levels of prolonged stress and psychological affliction that might result in serious consequences, such as development of burnout. Some experts suggest that burnout originates in the exposure to chronic interpersonal stressors in the work environment. Yet, there is emerging evidence suggesting that mindfulness practice might be beneficial in alleviating stress. Thus, the purpose of this exploratory study was to examine the relationship between mindfulness and burnout among Master of Social Work students. Burnout, mindfulness, religiosity, spirituality and their potential relationship were discussed and related to previous scholarly literature. Specifically, this study focused on testing …