Social and Behavioral Sciences Commons^™

Investigation Of Patient Anxiety, Patient Satisfaction, And Dental Student Behaviors, Mary Kathryn Morris

All Graduate Theses and Dissertations, Spring 1920 to Summer 2023

The present study examined the effect of information about patient's dental anxiety on patient satisfaction, patient discomfort, and patients' perceptions of dental student behaviors. The validity of patients' perceptions was examined by independent observation of dental student behaviors on videotaped dental screening visits.

Thirty dental students each examined two dentally anxious female patients. Each student received information about one of the patient' s dental anxiety and no information about the other. The order of presentation of the conditions information and no information was counterbalanced. The dependent measures were the Dentist Behavior Checklist, the Dental Visit Satisfaction Scale, the Patient Discomfort …