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Social and Behavioral Sciences Commons™
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Articles 1 - 2 of 2
Full-Text Articles in Social and Behavioral Sciences
Assessment Of Public Sector Service Quality: Gauging Experiences And Perceptions Of Racial Profiling, Aaron C. Rollins Jr.
Assessment Of Public Sector Service Quality: Gauging Experiences And Perceptions Of Racial Profiling, Aaron C. Rollins Jr.
Journal of Public Management & Social Policy
The absence of a culturally competent public sector workforce has led to increased public scrutiny and heightened levels of distrust. In the field of public safety, this is particularly important due to the sensitive nature of the task performed and the historically strained relationships that exist between racial minorities and law enforcement. Using national survey data to gauge the prevalence of citizen’s experiences and perceptions of racial profiling, this research reveals significant discrepancies amongst minorities and their white counterparts. In response, this research encourages public officials and agencies to eliminate inconsistencies in their interactions with the citizenry as a whole. …
Leveraging Disaster: Promoting Social Justice And Holistic Recovery Through Policy Advocacy After Hurricane Katrina, Tanya B. Corbin
Leveraging Disaster: Promoting Social Justice And Holistic Recovery Through Policy Advocacy After Hurricane Katrina, Tanya B. Corbin
Journal of Public Management & Social Policy
After disasters, the recovery process is uneven, and often, the social vulnerability of populations before a disaster translates into a lack of access to political power after the event. This study proposes that a large-scale event presents an opportunity to overcome these challenges and improve social, economic, political, and environmental conditions for affected communities during the recovery process by involving advocates for traditionally marginalized community members in the recovery. Using textual analysis to code the testimony of 240 witnesses who testified in 41 congressional hearings held after Hurricane Katrina, witnesses who advocated for policies that addressed social inequities are identified …