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Full-Text Articles in Social and Behavioral Sciences

Vision Paper: Advancing Of Ai Explainability For The Use Of Chatgpt In Government Agencies: Proposal Of A 4-Step Framework, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh Dec 2023

Vision Paper: Advancing Of Ai Explainability For The Use Of Chatgpt In Government Agencies: Proposal Of A 4-Step Framework, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh

Research Collection School Of Computing and Information Systems

This paper explores ChatGPT’s potential in aiding government agencies, drawing from a case study based on a government agency in Singapore. While ChatGPT’s text generation abilities offer promise, it brings inherent challenges, including data opacity, potential misinformation, and occasional errors. These issues are especially critical in government decision-making.Public administration’s core values of transparency and accountability magnify these concerns. Ensuring AI alignment with these principles is imperative, given the potential repercussions on policy outcomes and citizen trust.AI explainability plays a central role in ChatGPT’s adoption within government agencies. To address these concerns, we propose strategies like prompt engineering, data governance, and …


Vision Paper: Advancing Of Ai Explainability For The Use Of Chatgpt In Government Agencies: Proposal Of A 4-Step Framework, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh Dec 2023

Vision Paper: Advancing Of Ai Explainability For The Use Of Chatgpt In Government Agencies: Proposal Of A 4-Step Framework, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh

Research Collection School Of Computing and Information Systems

This paper explores ChatGPT’s potential in aiding government agencies, drawing from a case study based on a government agency in Singapore. While ChatGPT’s text generation abilities offer promise, it brings inherent challenges, including data opacity, potential misinformation, and occasional errors. These issues are especially critical in government decision-making.Public administration’s core values of transparency and accountability magnify these concerns. Ensuring AI alignment with these principles is imperative, given the potential repercussions on policy outcomes and citizen trust.AI explainability plays a central role in ChatGPT’s adoption within government agencies. To address these concerns, we propose strategies like prompt engineering, data governance, and …


Towards Understanding The Geospatial Skills Of Chatgpt: Taking A Geographic Information Systems (Gis) Exam, Peter Mooney, Wencong Cui, Boyuan Guan, Levente Juhasz Nov 2023

Towards Understanding The Geospatial Skills Of Chatgpt: Taking A Geographic Information Systems (Gis) Exam, Peter Mooney, Wencong Cui, Boyuan Guan, Levente Juhasz

GIS Center

This paper examines the performance of ChatGPT, a large language model (LLM), in a geographic information systems (GIS) exam. As LLMs like ChatGPT become increasingly prevalent in various domains, including education, it is important to understand their capabilities and limitations in specialized subject areas such as GIS. Human learning of spatial concepts significantly differs from LLM training methodologies. Therefore, this study aims to assess ChatGPT's performance and ability to grasp geospatial concepts by challenging it with a real GIS exam. By analyzing ChatGPT's responses and evaluating its understanding of GIS principles, we gain insights into the potential applications and challenges …


Ai-Supported Academic Advising: Exploring Chatgpt’S Current State And Future Potential Toward Student Empowerment, Daisuke Akiba, Michelle C. Fraboni Aug 2023

Ai-Supported Academic Advising: Exploring Chatgpt’S Current State And Future Potential Toward Student Empowerment, Daisuke Akiba, Michelle C. Fraboni

Publications and Research

Artificial intelligence (AI), once a phenomenon primarily in the world of science fiction, has evolved rapidly in recent years, steadily infiltrating into our daily lives. ChatGPT, a freely accessible AI-powered large language model designed to generate human-like text responses to users, has been utilized in several areas, such as the healthcare industry, to facilitate interactive dissemination of information and decision-making. Academic advising has been essential in promoting success among university students, particularly those from disadvantaged backgrounds. Unfortunately, however, student advising has been marred with problems, with the availability and accessibility of adequate advising being among the hurdles. The current study …


Aisha: A Custom Ai Library Chatbot Using The Chatgpt Api, Yrjo Lappalainen, Nikesh Narayanan Jun 2023

Aisha: A Custom Ai Library Chatbot Using The Chatgpt Api, Yrjo Lappalainen, Nikesh Narayanan

All Works

This article focuses on the development of a custom chatbot for Zayed University Library (United Arab Emirates) using Python and the ChatGPT API. The chatbot, named Aisha, was designed to provide quick and efficient reference and support services to students and faculty outside the library's regular operating hours. The article also discusses the benefits of chatbots in academic libraries, and reviews the early literature on ChatGPT's applicability in this field. The article describes the development process, perceived capabilities and limitations of the bot, and plans for further development. This project represents the first fully reported attempt to explore the potential …


Science, Technology, Society, And Law, Paolo Davide Farah, Justo Corti Varela Jan 2023

Science, Technology, Society, And Law, Paolo Davide Farah, Justo Corti Varela

Book Chapters

Traditionally, science and technology have been granted as sources of knowledge and objective truth. However, much more recently, they are also seen as human activities, conducted in a social environment. This new approach focuses on the intersections between science, technology and society, and particularly their regulation by the law. Concerns on how to best regulate the interaction come up in modern societies, and when either their use or their impacts are global, international law and international organizations become involved. The impact of the fourfold relation is so high that science and technology are seen as one of the reasons for …