Social and Behavioral Sciences Commons^™

A Causal Model To Predict Organizational Knowledge Sharing Via Information And Communication Technologies, Simon Cleveland

CCE Theses and Dissertations

Knowledge management literature identifies numerous barriers that inhibit employees' knowledge seeking and knowledge contributing practices via information and communication technologies (ICTs). Presently, there is a significant gap in the literature that explains what factors promote common knowledge sharing barriers. To bridge this gap, this study examined two research questions: 1) What are the potential factors that contribute to the commonly accepted barriers to knowledge sharing?, and 2) How do these factors impact employees' use of ICTs for knowledge seeking and knowledge contributing? Literature review of 103 knowledge management articles identified three major barriers to knowledge sharing practices (lack of time, …