Social and Behavioral Sciences Commons^™

Participation Apprehensive Students: The Influence Of Face Support And Instructor–Student Rapport On Classroom Participation, Brandi N. Frisby, Erin Berger, Molly Burchett, Emina Herovic, Michael G. Strawser

Michael G Strawser

Participation is considered a positive student classroom behavior that can also create a face-threatening classroom climate that may be alleviated through interpersonal relationships with the instructor. Participants (N = 189) categorized as low apprehensives perceived less face threat and more face support when participating; moderate apprehensives had similar perceptions and communication behaviors to high apprehensives; rapport was negatively related to face threats and participation anxiety, and positively related to face support and participation; and face support was the only significant predictor of students’ participation for low and moderate apprehensives, while instructor communication did not predict participation for highly apprehensive students.

Customer Assistance And Satisfaction - Customer Support Service, Lissa Coffey

LissaCoffey