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Organizational Communication

Journal

2021

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Articles 1 - 25 of 25

Full-Text Articles in Social and Behavioral Sciences

The Implication Of Organizational Culture For Building Organizational Identity Strategy (Case Study Of Ppid Ministry Of Finance), Reinaldy Ferdiansyah, Andre Noevi Rahmanto, Yulius Slamet Dec 2021

The Implication Of Organizational Culture For Building Organizational Identity Strategy (Case Study Of Ppid Ministry Of Finance), Reinaldy Ferdiansyah, Andre Noevi Rahmanto, Yulius Slamet

Informasi

This article was made based on the changing needs of the community for information in the era of information and communication technology. To be able to communicate policies in the field of public information disclosure, the government must be able to realize transparently, effectively, efficiently and accountably. The communication process must be supported by a good and reliable organizational identity. This research was conducted to see the implications of how organizational culture changes in the digital era in the Ministry of Finance's public information service process since 2018. The organizational communication process is used as a liaison for the creation …


The Ever-Evolving Brand Of The Land-Grant Institution: A Historical Overview, Audrey E. H. King, M. Craig Edwards Dec 2021

The Ever-Evolving Brand Of The Land-Grant Institution: A Historical Overview, Audrey E. H. King, M. Craig Edwards

Journal of Applied Communications

A brand is a multifaceted system of management choices and consumer responses that distinguishes products, goods, services, or ideas and creates awareness and meaning. In a highly competitive environment, the importance of the branding of universities is continually increasing. Land-Grant Institutions (LGIs) have a long and storied history of serving the public, who may have little awareness of the institutions’ overall missions or importance. This inquiry sought to describe the brand and branding of LGIs over time. The Morrill Act of 1862 established LGIs and their brand as schools of higher learning for the common people. The LGI and its …


Documentary Review: Broken Trust- Ending Athlete Abuse, Caitlin Williams Dec 2021

Documentary Review: Broken Trust- Ending Athlete Abuse, Caitlin Williams

Feminist Pedagogy

This media review summarizes and provides general implications about the documentary, Broken Trust: Ending Athlete Abuse, in the feminist classroom. This review uses film examples to argue for both the documentary's accomplishments and limitations As a film that features multiple stories from a variety of athletes and coaches in different sport fields, it is not only an alternative, visual learning tool for students, but also a potential vehicle to pursue justice and sexual abuse prevention aims.


Demystifying Operational Definition And Levels Of Measurement, Arvind Diddi Nov 2021

Demystifying Operational Definition And Levels Of Measurement, Arvind Diddi

Proceedings of the New York State Communication Association

Teaching mass communication research methods at the undergraduate level attains an increased challenge because students at this stage seem to be more focused on skill-based courses in order to work in various media-related professions. Most of them have difficulty in comprehending that learning research methods is beneficial to them as it helps build their analytical and logical thinking. Among various aspects of research methods such as trying to figure out the link between theory and method, a constant struggle for beginners is to understand what is an operational definition and the levels of measurement. The key lies in demystifying research …


Pepsi-Cola's Number Fever Fiasco: How The Media Portrays The Actors Of A Crisis, Rick Pulos Nov 2021

Pepsi-Cola's Number Fever Fiasco: How The Media Portrays The Actors Of A Crisis, Rick Pulos

Proceedings of the New York State Communication Association

In 1992, Pepsi created a marketing ploy to increase interest in its products in the Philippines. The game was aptly called “Number Fever,” and participants had to look at the number printed underneath the cap of their soft drink bottle and listen to the announcement of the winning numbers on the radio and evening news. Filipinos “went crazy for Number Fever. Everyone was trying their luck. Winners were announced daily and suddenly Pepsi seemed to be everyone’s favorite drink” (Radeska, 2018, para. 3). The number “349” was announced for the jackpot and unfortunately thousands held the winning bottle cap. This …


Consumer Representative Experiences Of Partnership With Health Workers In Australia, Coralie R. Wales, Judith A. Lababedi, Alison Coles, Philip Lee, Emma Clarke Nov 2021

Consumer Representative Experiences Of Partnership With Health Workers In Australia, Coralie R. Wales, Judith A. Lababedi, Alison Coles, Philip Lee, Emma Clarke

Patient Experience Journal

We examine the experiences of Consumer Representatives participating in consumer engagement activities across a public health service in NSW, Australia. A team of Consumer Representatives and staff members use a participatory, constructivist paradigm and a hermeneutic phenomenological approach to analyse ten interviews with Consumer Representatives over three years 2017-2019, and three focus groups in 2020. We explore these experiences and identify the linked contextual factors from their points of view. Consumer Representatives were prepared to invest their time, but they needed respect. “Respect” from a consumer perspective was being meaningfully included, supported and heard, and activities needed to be purposeful …


A Professing Parent's Reflection On The Covid Classroom And Research Illustrates The Full Utility Of Communication Pedagogy, Robin S. Mathis Oct 2021

A Professing Parent's Reflection On The Covid Classroom And Research Illustrates The Full Utility Of Communication Pedagogy, Robin S. Mathis

Journal of Communication Pedagogy

This essay uses an ethnonarrative method to illustrate why and how to communicate compassion in the K–12, college, and workplace classroom during a pandemic. Reflecting on my experiences as a parent and professor, my students’ journal entries March–May 2020, and field research notes, I conclude that the feeling of powerlessness in the classroom and compassion within the organization creates an innovative ethnonarrative research opportunity for the Journal of Communication Pedagogy reader. Ultimately, my reflection as a parent and professor emphasized the value of communication pedagogy. Ultimately, I argue that practitioners in traditional classrooms, as well as the workplace, can advance …


Frederick Wiseman's Essene (1972): The Duality Of Mary And Martha, Nilita Vachani Oct 2021

Frederick Wiseman's Essene (1972): The Duality Of Mary And Martha, Nilita Vachani

Journal of Religion & Film

America’s legendary documentary filmmaker Frederick Wiseman shot Essene 50 years ago at the height of the commune movement in the United States. Unlike his previous institutional films which showcase an insane asylum, a public high school, an inner city police force, a hospital, and a military training school, Essene's canvas is the far less turbulent terrain of a serene and austere Benedictine monastery devoted to the love and service of God and the divine spirit. This paper undertakes a close textual and hermeneutic analysis of Essene alongside an appraisal of Wiseman’s working methodology, his cinematic portrayals of character and dramaturgy, …


Eureka: Identifying What It Means To Practice Student- Centered Teaching In A Hypermodern Age, Audra Diers-Lawson Sep 2021

Eureka: Identifying What It Means To Practice Student- Centered Teaching In A Hypermodern Age, Audra Diers-Lawson

Journal of Communication Pedagogy

Contemporary professional reports and research suggest that in corporate communication and related programs, we are not creating environments for modern students to thrive nor are we meeting the industry’s expectations in a ‘hypermodern’ world. Using personal ethnography, this article to analyzes industry-articulated limitations in the knowledge and skill sets of new communication practitioners, reviews contemporary literature identifying the learning needs of today’s students, and proposes a set of best practices based on the literature and the author’s own journey as a higher education practitioner of 20 years. Best practices identified incorporate elements of entertainment, engagement, and an ‘open-world’ approach that …


Challenges And Motivations Of Science Communication: An Administrative Perspective At Land-Grant Universities, Ashley Mcleod-Morin, Joy N. Rumble, Ricky W. Telg Sep 2021

Challenges And Motivations Of Science Communication: An Administrative Perspective At Land-Grant Universities, Ashley Mcleod-Morin, Joy N. Rumble, Ricky W. Telg

Journal of Applied Communications

Interdisciplinary agricultural research centers are becoming more common at land-grant universities. These centers often use an interdisciplinary approach to address complex science issues. As these centers address agricultural issues that impact society, effective science communication is a necessary activity. However, these centers may face unique barriers or opportunities. This study utilized a qualitative approach to identify the barriers and motivations of interdisciplinary agricultural center directors when communicating about science. Participants identified common science communication challenges, such as time and lack of funding. Funding was also identified as a motivation, as well as factors related to the tenure and promotion process. …


The Embeddedness Of Traditional Economy Transforming Towards An Alternative Economy: A Case Study Of Lumbung Pitih Nagari (Lpn) Limau Manis, West Sumatra, Indah Sari Rahmaini, Arie Sujito Jul 2021

The Embeddedness Of Traditional Economy Transforming Towards An Alternative Economy: A Case Study Of Lumbung Pitih Nagari (Lpn) Limau Manis, West Sumatra, Indah Sari Rahmaini, Arie Sujito

Masyarakat, Jurnal Sosiologi

This article seeks to observe the modernization of economic institutions that were originally working traditionally, into alternative economic institutions that continue to apply the value of locality. Previous studies on LPN Limau Manis only discussed its role in poverty alleviation and the management of its economic organization, but did not provide a comprehensive explanation of the transformation of LPN that combines traditional and modern concepts. This article argues that the institutional modernization of LPN Limau Manis that occurs remains attached to the customary values of the Nagari society. The qualitative method was used to collect data using a case study …


Sentiment Analysis Of Digital Nomad In Indonesia: A Case Study In Bali, Dewi Puspita Rahayu, Ayu Kusumastuti, Wida Ayu Puspitosari Jul 2021

Sentiment Analysis Of Digital Nomad In Indonesia: A Case Study In Bali, Dewi Puspita Rahayu, Ayu Kusumastuti, Wida Ayu Puspitosari

Masyarakat, Jurnal Sosiologi

The digital nomad is a new type of worker who works from a location other than a “traditional office,” with the freedom to choose where and when to work as long as they have good internet access. The presence of digital nomads has an impact on the dynamics or social changes in society. The public’s reaction to the appearance of this digital traveler was mixed. Some people believe that these new ways of working will harm the work system, but many are gradually adopt it. Bali has become one of the strategic locations and is widely used as a destination …


Tourism Gentrification In Bali, Indonesia: A Wake-Up Call For Overtourism, I Wayan Suyadnya Jul 2021

Tourism Gentrification In Bali, Indonesia: A Wake-Up Call For Overtourism, I Wayan Suyadnya

Masyarakat, Jurnal Sosiologi

Many tourists destinations experience revitalisation through funding from foreign capital that is brought by gentrification. As a result, tourist areas transform into regions that are friendly toward tourists and investment. Various studies see gentrification as an expression of consumer demand, individual preferences over the law of supply and demand. However, this article argues that tourism gentrification shows a different dynamic, namely driving the significance of tourism growth that supports overtourism. This article focuses on the reason why Balinese do not feel that the phenomenon of gentrification and the development of protests are a part of the symptom of overtourism. Research …


Cleavages And Electoral Support To Islamist Party In Javan Urban Areas: The Case Of Prosperous Justice Party, Andi Rahman Alamsyah Jul 2021

Cleavages And Electoral Support To Islamist Party In Javan Urban Areas: The Case Of Prosperous Justice Party, Andi Rahman Alamsyah

Masyarakat, Jurnal Sosiologi

Several studies have noted that electoral support for one of the Islamist parties in Indonesia, the Prosperous Justice Party (PKS), is mostly concentrated in urban areas. While I agree with this observation, I found that these studies did not pay adequate attention to the diversity of socio-political conditions in urban areas that contributed to the varying electoral support for PKS. One of these socio-political conditions is what Lipset and Rokkan (1967) conceptualized as cleavages (divisions of society). Based on the results of 2014 and 2019 local parliamentary elections in Javan urban areas, I argue that there are three cleavage patterns …


Conclusion: Female Leaders Using Coercive Power Motivate Subordinates, Mary Kovach Jul 2021

Conclusion: Female Leaders Using Coercive Power Motivate Subordinates, Mary Kovach

The Journal of Values-Based Leadership

This manuscript advances prior research (Blau, 1964; Elangovan & Xie, 1999; French & Raven, 1959; Goodstadt & Hjelle, 1973; Hegtvedt, 1988; Randolph & Kemery, 2011; Zigarmi, Peyton Roberts, & Randolph, 2015) and capitalizes on supervisory skills using power dynamics within the workplace, by investigating employee effort resulting from gender dissimilar supervisor-employee dyads and employee locus of control. To offer a more focused approach, this is an evaluation specifically on reward and coercive power derived from French and Raven’s (1959) five power bases. This manuscript proposes that the motivation levels of employees change, based on their locus of control and gender. …


Building Resilience: An Exercise To Create Network Structures And Assess Resilience With Marshmallows And Spaghetti Noodles Or Lego® Pieces, Seungyoon Lee, Bailey C. Benedict May 2021

Building Resilience: An Exercise To Create Network Structures And Assess Resilience With Marshmallows And Spaghetti Noodles Or Lego® Pieces, Seungyoon Lee, Bailey C. Benedict

Discourse: The Journal of the SCASD

Scholars, practitioners, and society at large are becoming increasingly interested in how resilience works (Coutu, 2002). This activity gives students the opportunity to build a network structure and assess its resilience, while learning the concepts and calculation steps of basic network metrics including density, reachability, and centralization. The article provides guidelines for preparing necessary materials (e.g., marshmallows and spaghetti noodles or LEGO® pieces), detailed procedures and worksheet for the activity, and debriefing questions for connecting the experiences from the activity with real world examples of communication networks and resilience.


Can Organization And Word Choice Affect You?, Lexi A. Schmiesing May 2021

Can Organization And Word Choice Affect You?, Lexi A. Schmiesing

WRIT: Journal of First-Year Writing

This study is about how communication and word choices that a doctor or physician uses may affect how the patient reacts to the directions given by the doctor or physician.


Examining Interdisciplinary Research Collaborations To Inform Agricultural And Environmental Science Communication: A Meta-Synthesis Approach, Kristin E. Gibson, Allison R. Fortner, Alexa J. Lamm, Madison C. Wilson, Allen J. Moore May 2021

Examining Interdisciplinary Research Collaborations To Inform Agricultural And Environmental Science Communication: A Meta-Synthesis Approach, Kristin E. Gibson, Allison R. Fortner, Alexa J. Lamm, Madison C. Wilson, Allen J. Moore

Journal of Applied Communications

Agriculturalists and environmentalists must navigate complex challenges as the global population continues to increase and environmental resources are depleted. Colleges of agricultural and environmental sciences are tasked with addressing the nexus between environmental and agricultural challenges through research, education, and communication. However, the amount of research being conducted with both agriculture and the environment considered is largely unknown and, as a result, their corresponding communication messages may not provide coherent messages from the college. Therefore, the purpose of this study was to identify if research within a college of agricultural and environmental sciences takes a holistic approach so that communication …


Automation Anxieties: Perceptions About Technological Automation And The Future Of Pharmacy Work, Cameron W. Piercy, Angela N. Gist-Mackey Apr 2021

Automation Anxieties: Perceptions About Technological Automation And The Future Of Pharmacy Work, Cameron W. Piercy, Angela N. Gist-Mackey

Human-Machine Communication

This study uses a sample of pharmacists and pharmacy technicians (N = 240) who differ in skill, education, and income to replicate and extend past findings about socioeconomic disparities in the perceptions of automation. Specifically, this study applies the skills-biased technical change hypothesis, an economic theory that low-skill jobs are the most likely to be affected by increased automation (Acemoglu & Restrepo, 2019), to the mental models of pharmacy workers. We formalize the hypothesis that anxiety about automation leads to perceptions that jobs will change in the future and automation will increase. We also posit anxiety about overpayment related to …


Negotiating Agency And Control: Theorizing Human-Machine Communication From A Structurational Perspective, Jennifer L. Gibbs, Gavin L. Kirkwood, Chengyu Fang, J. Nan Wilkenfeld Apr 2021

Negotiating Agency And Control: Theorizing Human-Machine Communication From A Structurational Perspective, Jennifer L. Gibbs, Gavin L. Kirkwood, Chengyu Fang, J. Nan Wilkenfeld

Human-Machine Communication

Intelligent technologies have the potential to transform organizations and organizing processes. In particular, they are unique from prior organizational technologies in that they reposition technology as agent rather than a tool or object of use. Scholars studying human-machine communication (HMC) have begun to theorize the dual role played by human and machine agency, but they have focused primarily on the individual level. Drawing on Structuration Theory (Giddens, 1984), we propose a theoretical framework to explain agency in HMC as a process involving the negotiation of control between human and machine agents. This article contributes to HMC scholarship by offering a …


Surviving Communicative Labor: Theoretical Exploration Of The (In)Visibility Of Gendered Faculty Work/Life Struggle, Angela N. Gist-Mackey, Adrianne Kunkel, Jennifer A. Guthrie Mar 2021

Surviving Communicative Labor: Theoretical Exploration Of The (In)Visibility Of Gendered Faculty Work/Life Struggle, Angela N. Gist-Mackey, Adrianne Kunkel, Jennifer A. Guthrie

Academic Labor: Research and Artistry

The work experiences of faculty in higher education often entail being overworked and stressed, and this is particularly true for women faculty and faculty of color. This essay is situated at the intersection of gender, race, axiological, epistemological, and occupational identities. In this metatheoretical argument, we propose a new concept communicative labor by exploring how existing scholarly frameworks regarding workplace emotion, compassionate communication, and gendered work intersect to inform the experiences of critical women scholars and the ways their labor is communicatively manifested across research, teaching, and service. More specifically, we argue that communication itself (i.e., literally listening, speaking, and …


Perceptions Of Social Media Use Among U.S. Women Farmers, Kerry Daigle, Sarah Noel Heiss Feb 2021

Perceptions Of Social Media Use Among U.S. Women Farmers, Kerry Daigle, Sarah Noel Heiss

Journal of Applied Communications

Communication networks and knowledge sharing are important for the persistence of small farms that operate outside of industrial agriculture. In past years, internet platforms have been promoted as a tool for farm businesses to connect with customers and other farmers. Social media in particular has gained attention as a user friendly and accessible tool for small business viability. Drawing on Uses and Gratifications Theory, this study uses examines interviews with women farmers' in the United States to explore how they view the role of social media for their agricultural practice. Results demonstrate that women farmers report using social media to …


Revealing Challenges Of Teaching Secrecy, Jack Z. Bratich, Craig R. Scott Jan 2021

Revealing Challenges Of Teaching Secrecy, Jack Z. Bratich, Craig R. Scott

Secrecy and Society

All teaching has something to do with transmission of hidden knowledge, secrecy, and revelation. But the teaching of secrecy itself faces particular challenges. Drawing on the authors’ experiences teaching secrecy-themed seminars to first-year university students, this paper pinpoints four such challenges: how to determine the range of phenomena to cover in a short course, how to prevent excessive interpretation of secrets, how to encourage students to take a fun topic with seriousness, and how to engage students in their own practices of secrecy. In laying out these challenges, we aim to contribute to a secrecy literacy: a needed competency so …


Connected: Using A Novel In-House Communication System To Efficiently Deliver Imaging Results, Daniel Greentree, Brendan R. Calhoun, Steven Farraher Jan 2021

Connected: Using A Novel In-House Communication System To Efficiently Deliver Imaging Results, Daniel Greentree, Brendan R. Calhoun, Steven Farraher

Journal of Maine Medical Center

Introduction: The primary objective was to investigate the effectiveness of a fully staffed electronic communication system (1Connect) in delivering timely critical imaging results and incidental findings. The secondary objective was to evaluate the financial impact of this system on a radiology practice.

Methods: From January 2014 through June 2016, the 1Connect database was retrospectively reviewed and sorted by category of submission type: Critical (1-hour communication time), STAT (2 hours), or Unexpected finding (3 business days). The percent of successful communications completed within the appropriate time frame was calculated for each priority category and used as a measure of the system’s …


Do I Desire Chatbots To Be Like Humans? Exploring Factors For Adoption Of Chatbots For Financial Services, Moses Sugumar, Shalini Chandra Jan 2021

Do I Desire Chatbots To Be Like Humans? Exploring Factors For Adoption Of Chatbots For Financial Services, Moses Sugumar, Shalini Chandra

Journal of International Technology and Information Management

AI-powered chatbots are gaining traction across various industries, especially in the financial sector. Despite these implementations, chatbot adoption and usage among consumers is still low. Grounding on the unified theory of acceptance and use of technology 2 (UTAUT2) model and the Belief Desire Intentions (BDI) model, this study explores factors influencing the adoption of chatbots for financial sectors by emphasizing on the role of user desires in addition to human beliefs. Explicitly, the research hypothesizes the role of the humanness in chatbots influencing consumer adoption in the financial services sector. The suggested research model was tested via a sample of …