Social and Behavioral Sciences Commons^™

Firing And Conspiring At Existo’S Springfield Operation: Parts A & B, Jason Mirabella, Barry Armandi, Herbert Sherman

Organization Management Journal

Firing a sales staff which acts in an immoral and illegal manner may appear to be an easy solution, but, as the staff at Existo’s finds out, is only the tip of the iceberg of the company’s real problems. Students are confronted in this two-part case with two critical decision points: In Part A one of Existo’s customers has in her possession a seemingly fraudulent letter from one of the exsalesman from the Springfield operation which offered the customer a higher discount than the original contract agreement. Students are asked how to proceed from the CFO’s perspective given the firm’s …