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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Conflict Management Education In Medicine: Considerations For Curriculum Designers, Jeffery Kaufman May 2011

Conflict Management Education In Medicine: Considerations For Curriculum Designers, Jeffery Kaufman

Online Journal for Workforce Education and Development

It is important to address conflict in the medical field for a variety of reasons ranging from reducing turnover to increasing the quality of care received by patients. One way to assist with the management of medical conflict is by teaching resolution techniques to medical personnel. There is an opportunity for conflict management curriculum to address many of the issues facing physicians, administrators, staff and patients, however, it is also necessary for those developing that curriculum to understand the nature of the environment and appropriate conflict management tools to be used in that environment as part of the design process. …


Towards The Practice Of Volunteering 2.0: Volunteers’ Digital Choices With Social Affordances In The Web 2.0 Era, Ayse Kok May 2011

Towards The Practice Of Volunteering 2.0: Volunteers’ Digital Choices With Social Affordances In The Web 2.0 Era, Ayse Kok

Online Journal for Workforce Education and Development

There is little evidence that helps to inform education, practice, policy, and research about issues surrounding the use of online collaboration tools for organisational initiatives (Brown & Duguid, 1991; Cook & Brown, 1999); let alone a single study conducted with regard to the volunteering practice of knowledge workers. The underlying objectives of the research study are to explore and describe how corporate volunteers experience and participate in learning in technology-rich environments; investigate the strategies, beliefs and intentions of corporate volunteers who are effective in learning in technology-rich environments and identity factors that enable or inhibit effective e-learning and make recommendations …