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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

The Relationship Of Communication Styles Of Millennial Employees With The Communication Satisfaction And Perceptions Of Communicator Competence Of Their Supervisors, Edward R. De La Torre Jun 2016

The Relationship Of Communication Styles Of Millennial Employees With The Communication Satisfaction And Perceptions Of Communicator Competence Of Their Supervisors, Edward R. De La Torre

Dissertations

Each generation in the workplace shares characteristics that distinguish them from the generations before them. These differences in personality, behavior, and attitudes can result in intergenerational conflict, and these dynamics were identified by researchers when describing the interaction between young Millennial workers and their supervisors of the older generations. However, research did not explicitly test if these differences extend to the different communication styles that people exhibited in their verbal interactions. One such communication style paradigm, the Mok’s Communication Styles Survey (MCSS), describes the actual communication style of an individual, and was used to see if Millennials communicated differently than …


The Voice And Action Of Service: Exploring Nonprofit Volunteerism From A Dual Perspective, Colleen L. Mestayer May 2016

The Voice And Action Of Service: Exploring Nonprofit Volunteerism From A Dual Perspective, Colleen L. Mestayer

Dissertations

Key factors emerged for communicating with volunteers and staff in the nonprofit sector using a mixed methods approach in two phases. Phase I sought to explain volunteer satisfaction through the development of a new model that included motivation, identification with the nonprofit organization, attachment to the nonprofit organization and its mission, and the impact of interpersonal relationships formed between staff members and volunteers. Findings indicated that the model was an accurate predictor of volunteer satisfaction, and all variables were significantly correlated to volunteer satisfaction. Phase II sought to discover the communication patterns used by internal stakeholders of the nonprofit organization …


A Grounded Theory Approach To Healthy Work Environment: Its Impact On Nurses, Patient Safety, And Significance In Healthcare Settings, Nicole Sevilla-Zeigen Jan 2016

A Grounded Theory Approach To Healthy Work Environment: Its Impact On Nurses, Patient Safety, And Significance In Healthcare Settings, Nicole Sevilla-Zeigen

Dissertations

A healthy working environment has been an area of interest for occupation health providers. There is anticipation that a safe working environment improves patient safety, which is associated with reduction in clinical nurse errors. Issues with medication errors and poor working environment pose a greater risk to patient safety. The aim of this qualitative study was to provide a broad understanding on nurses’ perceptions on the processes that influence a healthy working environment and the impacts of a healthy working environment on patient safety. An interpretive grounded theory methodology was used in this study to evaluate nurses’ perceptions in acute …