Social and Behavioral Sciences Commons^™

Business Negotiations Between American And Vietnamese Businesses: The Influence Of Proxemics And Site Setting On Negotiation Outcomes, Tuong-Minh Ly-Le

Tuong-Minh Ly-Le

Vietnam is becoming an increasingly inviting market for foreign investment. However, working with foreigners and expanding business abroad can be risky for all parties involved. The diversity among business cultures frequently leads to confusion, misunderstanding, and failure in cross-cultural endeavors. It is therefore important to study business negotiation in a cross-cultural setting. This paper addresses nonverbal communication during negotiations between Vietnamese and American businesses. The proxemics within traditional Vietnamese companies are examined, with specific consideration given to the choice of negotiation site and the room arrangement of that site to further determine how American people perceive them and how these …

Communication Strategies To Restore Working Relations: Comparing Relationships That Improved With Ones That Remained Problematic, Jon Hess, Katelyn Sneed

Jonathan A. Hess

When considering problematic workplace relationships, the question naturally arises of how people can deal most effectively with these challenges. What people most want with difficult relationships is a way to make the problems go away. That desire calls for research on strategies to transform problematic relationships into non-problematic relations. For this issue, there is both good news and bad news. First, the bad news: There are few easy answers when dealing with problematic relations. Problematic relationships are difficult by definition. Relationships that involve challenges a person can easily resolve are not difficult relationships. The co-construction of these relationships often intertwines …

Information Processing In Bible Study Groups, Darin Freeburg

Darin Freeburg

No abstract provided.

Finding Empathy For Users: A Plain Language Model, Russell Willerton

Russell Willerton

In their bestselling book on developing memorable ideas, Made to Stick, authors Chip and Dan Heath discuss what they named the “curse of knowledge”: once you know something it’s difficult to remember what life is like without knowing it.

As a UX expert, you possess a wide array of knowledge and experiences that allow you to help improve your clients’ products and even their processes. You conduct tests, observations, and analyses to create interfaces that align with users’ goals and expectations. You help interfaces go from good to great and from great to spectacular. On the surface your knowledge is …

The D.B. Weldon Library's Instruction Portfolio: A Grassroots, Team-Based Approach, Kim Mcphee, Melanie Mills, Marg Sloan

Melanie Mills

Recapturing Our Minds, Reclaiming Higher Learning: A Review Of R. P. Keeling’S And R. H. Hersh’S “We’Re Losing Our Minds: Rethinking American Higher Education”, Brandon Hensley

Brandon O. Hensley

Situating their conversation within a growing weltanschauung that the world is becoming “flat" and intellectual capital is integral to a changing globalized marketplace with emerging superpowers, Keeling and Hersh (2012) lay forth a bold claim in We’re Losing Our Minds: undergraduate education in the U.S. is sapping minds because learning is no longer the primary focus or essence of colleges and universities. “Intoxicated by magazine and college guide rankings, most colleges and universities have lost track of learning as the only educational outcome that really matters” (p. 13). The authors advance that this systemic crisis, though well documented (even before …

Information Workers In The Academy: The Case Of Librarians And Archivists At The University Of Western Ontario, Melanie Mills

Melanie Mills

For much of its history, the organizational culture for academic librarians and archivists at The University of Western Ontario was primarily a culture of the practitioner. While librarians and archivists supported teaching, research and service at Western, they did not directly engage in it. As a result of grassroots efforts undertaken by members of Western’s academic community in the mid-2000s however, the potential contributions of information workers to the teaching, research and service mandate of University began to garner recognition. Born out of this collective awakening, a successful union drive and shortly thereafter an inaugural Collective Agreement for The University …

Developing A Community Of Practice For Trainers: Towards A Culture Of Conscience In Clinical Research, Marie Mckenzie Mills

Marie McKenzie Mills PhD, CSci

This developmental research study concerned how trainers, drawn mainly from the commercial (pharmaceutical) sector of the field of clinical research, shared understandings of practice in a professionally localised community, as part of their continuing professional development. Trainers in this community had a heterogeneous range of identities including full-time and part-time trainers: clinical research trainers, training managers; clinical research managers, clinical research associates, compliance managers, auditors and others. The main aim was to explain conditions shaping this community and its concept of practice. The study involved observing practice from an interlocutory position, using Cultural- Historical Activity Theory (CHAT), to reveal the …