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Social and Behavioral Sciences Commons

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Nursing

Theses and Graduate Projects

Theses/Dissertations

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Full-Text Articles in Social and Behavioral Sciences

Comparison Of Registered Nurse Job Satisfaction To Patient Satisfaction And The Link To The Role Of The Nurse Manager, Deborah M. Spotts Jan 2011

Comparison Of Registered Nurse Job Satisfaction To Patient Satisfaction And The Link To The Role Of The Nurse Manager, Deborah M. Spotts

Theses and Graduate Projects

This is an in depth qualitative research study using a compelling literature review and an in depth case study of one hospital comparing registered nurse job satisfaction scores with patient satisfaction scores. The literature review indicates that research positively correlates nurse job satisfaction to patient care satisfaction. This research study focuses on understanding the possible relationship between registered nurse job satisfaction and patient satisfaction with nursing care. The role of the nurse manager is explored in order to understand possible the impact of that role on the satisfaction scores of both groups.


Nurse Manager As Leader: Creating Community Within A Healthcare Organization, Theresa Marie Duffy Jan 2001

Nurse Manager As Leader: Creating Community Within A Healthcare Organization, Theresa Marie Duffy

Theses and Graduate Projects

Healthcare organizations are searching for mechanisms that will encourage the employ and retention of skilled registered nurses. Traditional management styles have done little to create a nurturing and supportive workplace that encourages staff nurses to work in an inpatient setting. A non-traditional nurse manager as a leader, who exhibits relational and servant-leadership characteristics can facilitate a process of creating a workplace community with registered nurses that will not only provide a supportive environment, but will perform better as well. This paper explores the attributes of a non-traditional nurse manager that will promote the development of a workplace cornrnunity.