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Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Library and Information Science

The University of Maine

Series

2004

Online chat

Articles 1 - 1 of 1

Full-Text Articles in Social and Behavioral Sciences

Facing Live Reference, Joe Fernandez May 2004

Facing Live Reference, Joe Fernandez

Library Staff Publications

More and more librarians now use online chat to provide virtual reference to library users. This article presents the opportunities and challenges for librarians interacting virtually with their information seekers.