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Social and Behavioral Sciences Commons

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Library and Information Science

Syracuse University

2001

Information and communication technologies

Articles 1 - 2 of 2

Full-Text Articles in Social and Behavioral Sciences

Investigating The Interplay Between Structure And Information And Communications Technology In The Real Estate Industry, Kevin Crowston, Steve Sawyer, Rolf Wigand Jan 2001

Investigating The Interplay Between Structure And Information And Communications Technology In The Real Estate Industry, Kevin Crowston, Steve Sawyer, Rolf Wigand

School of Information Studies - Faculty Scholarship

Information and communication technologies (ICTs) are reshaping many industries, often by reshaping how information is shared. Information intensive industries, by their nature, show the greatest impacts due to ICTs that enable information sharing and the bypassing of traditional information intermediaries. However, while the effects and uses of ICT are often associated with organizations (and industries), their use occurs at the individual level. In other words, it is changes to individual work related to the use of ICTs that reshape both organization and industry structures, and vice versa. To explore the relationships between individual uses of ICT and changes to organization …


Information And Communication Technologies In The Real Estate Industry: Results Of A Pilot Survey, Rolf T. Wigand, Kevin Crowston, Steve Sawyer, Marcel Allbritton Jan 2001

Information And Communication Technologies In The Real Estate Industry: Results Of A Pilot Survey, Rolf T. Wigand, Kevin Crowston, Steve Sawyer, Marcel Allbritton

School of Information Studies - Faculty Scholarship

We have been studying the growing use of information and communication technologies (ICT) in the residential real estate industry and the effects of this use on how realtors work. Earlier stages of our project involved qualitative research to develop a better understanding of the industry, the work of realtors and their use of ICT. In this paper we report on the results of qualitative research and a pilot of a survey intended to gather large-scale data on realtors and ICT use.