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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

He Asked Me What!? - Using Shared Online Accounts As Training Tools For Distance Learning Librarians, Kelly Robinson, Anne Marie Casey, Kathleen Citro Sep 2016

He Asked Me What!? - Using Shared Online Accounts As Training Tools For Distance Learning Librarians, Kelly Robinson, Anne Marie Casey, Kathleen Citro

Publications

This study explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the participants viewed the concept positively, but many encountered barriers to effectively employing a local knowledge base as a training tool.


Taking Our Seat At The Table [Part Of The Article Titled, Acrl In Orlando: Acrl Programs At The Ala Annual Conference], Anne Marie Casey Sep 2016

Taking Our Seat At The Table [Part Of The Article Titled, Acrl In Orlando: Acrl Programs At The Ala Annual Conference], Anne Marie Casey

Publications

A summary about the program presented at the ACRL University Libraries Section meeting held during the 2016 ALA annual meeting in Orlando, Florida, June 23-28, 2016. The presentation for the section was titled, "Taking Our Seat at the Table: How Academic Librarians Can Help Shape the Future of Higher Education."


So You Have To Write A Strategic Plan: Why Not Make It Interesting?, Anne M. Casey Mar 2016

So You Have To Write A Strategic Plan: Why Not Make It Interesting?, Anne M. Casey

Publications

Writing a strategic plan can seem like a daunting and boring project. But it doesn’t have to be. There are many innovative ways to develop a workable strategic plan that can be interesting, involve staff and other stakeholders, and may even be fun! This presentation offers practical advice on interesting planning techniques, such as scenarios and appreciative inquiry.


Code For Every Librarian: Css - Html - Javascript, James Day, Cheryl Wolfe Mar 2016

Code For Every Librarian: Css - Html - Javascript, James Day, Cheryl Wolfe

Publications

Code For Every Librarian: CSS - HTML - JAVASCRIPT


Customer Service Training In An Academic Technical Library, Anne Marie Casey, Kathleen Citro Jan 2016

Customer Service Training In An Academic Technical Library, Anne Marie Casey, Kathleen Citro

Publications

Training research librarians to provide highly technical research assistance as well a exemplary customer service is the goal at the Hunt Library. The process involved with the training process is delineated and the Table of Contents headings from the training manual are included.