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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Personal Research Sets The Stage For Change, Jennifer L.A. Whelan, Alicia S. Hansen
Personal Research Sets The Stage For Change, Jennifer L.A. Whelan, Alicia S. Hansen
Staff publications
Starting in 2011, implementation of Personal Research Sessions, or PRS, not only showed librarians at College of the Holy Cross the success of one-on-one research appointments, but also led the reference program on a path of service-centered changes. This path includes fewer hours on the physical desk, a system of on-call reference shifts, an increase in reference student worker training, a semester-to-semester increase in PRS, and new goals for assessment. We discuss the state of student research at Holy Cross and our approach to reference service
Making Reference Personal: Student And Faculty Outreach Through Personal Research Sessions, Jennifer L.A. Whelan
Making Reference Personal: Student And Faculty Outreach Through Personal Research Sessions, Jennifer L.A. Whelan
Staff publications
While academic reference desks are seeing fewer visitors, the information environment is becoming increasingly complex. We know that students (and faculty) continue to have higher-level research needs that they are not bringing to traditional service points. At the same time, academic librarians often find themselves struggling to provide sustainable and meaningful research support. How can we reach a critical mass of students, while also respecting not only our own workloads but also those of faculty increasingly pressed for instructional time? The libraries at College of the Holy Cross are working to meet this challenge with a consultation-based Personal Research Session …