Social and Behavioral Sciences Commons^™

Ebook Management In Ex Libris’ Alma: A Tale Of Two Workflows, Michelle Ehrenpreis, Sonali Sugrim

Publications and Research

In August 2020, CUNY transitioned to ExLibris’ Alma, a cloud-based Library Services Platform (LSP). Led by the Office of Library Services (OLS), the migration resulted in new processes to replace existing ones. This case study describes how Lehman College and Queens College, both part of CUNY, created new workflows for ordering, invoicing, activating, and cataloging eBooks in Alma. A new workflow for activating eBooks was also necessary because CUNY would now be using Ex Libris’ Primo VE, an upgraded discovery system. The article discusses the challenges of staff training and the role of the electronic resources librarian in designing and …