Social and Behavioral Sciences Commons^™

All Zoomed Out: Engaging Students With Remote Outreach, Maria Atilano

Library Faculty Presentations & Publications

This poster will describe how one academic library reset their engagement priorities and connected with students via the use of remote outreach programs. While more effort may go into implementing these events and activities, the opportunity to engage with new or wary users more than paid off in the quality of relationships built. Over the course of two academic years, library staff created, hosted, and assessed more than two dozen asynchronous remote outreach programs for students, including many who had never stepped foot on campus. What began as a response to the COVID-19 pandemic, in conjunction with the campus’s move …

Independent Long Covid Journalism As A Lens For Critical Information Literacy: Conversations With The Sick Times Founders Betsy Ladyzhets And Miles W. Griffis, Andrea Baer

Communications in Information Literacy

Both the COVID-19 pandemic and the acceleration of climate change illuminate how difficult it can be to make sense of information about wicked problems—that is, issues that are highly complex and have no simple or complete solutions (Rittel & Webber, 1973). One approach to grappling with wicked problems is to consider the information practices that different people, communities, or professions use to make sense of those issues. In this Perspectives piece, I explore possible ways to practice and teach about critical information literacy by looking to the views, experiences, and professional practices of two independent journalists who report on …

Information Literacy Instruction Services At Rural Community Colleges, Fall 2019 Through Ay 2021/22, Heather Posey Vandyne

Forsyth Library Faculty Publications

This exploratory study examines the instructional practices of two-year institutions located in rural areas during the onset of the Coronavirus pandemic in 2020 and the two academic years that follow. Since the virus commonly known as COVID-19 first made its way to the United States in March 2020, three classes of community college students have had an introduction to higher education unlike any other in living memory. The mixed method approach consists of a survey aimed towards rural college librarians and subsequent in-depth interviews. This study identifies attempts to retain connections with faculty and students, as well as adjustments in …

Strategies For Sustainable Access To Electronic Resources During Covid-19 Pandemic Era: Experience From The Consortium Of Uganda University Libraries, Jackline Estomihi Kiwelu, Andrew Mwesigwa, Jesca Karungi

Libraries

The paper shares the strategies the Consortium of Uganda University Libraries (CUUL) adopted to provide access to electronic resources to its member libraries in COVID-19 pandemic era. It examines the challenges, opportunities COVID-19 brought and how CUUL managed to deliver its mandate during the pandemic. The study used a qualitative research approach and a survey research design. A structured online interview data collection tool was employed to collect the required information from the CUUL executive committee members and the electronic resources functional committee. Content analysismethod, with coding and categorization, was used for data analysis and presentation of findings. This paper …

Fostering Udl-Informed Library Instruction Practices Developed From The Covid-19 Pandemic, Niki Fullmer, Katie Strand

Library Faculty Publications

Purpose: This case study explores how universal design for learning (UDL)-informed online instruction modules developed during COVID-19 can better support student information literacy outcomes. This study will also examine how hybrid learning lends itself to UDL and may resolve some of the issues within library instruction.

Design/methodology/approach: This case study explores how a team of librarians at Utah State University developed three UDL-informed modules to support library instruction and hybrid learning during the height of the COVID-19 pandemic. A survey was sent to composition instructors to understand how they utilized the three new UDL-informed modules and if the modules helped …

Comparative Analysis Of Covid-19 Non-Pharmaceutical Intervention Videos On Facebook: Insights From Nigeria And Benin Republic, Jimme Matyek, Sheba Umbule Tayo-Garbson, Philomena Effiong Umoren Phd, Benmun Paul, Emeka Williams Etumnu

Library Philosophy and Practice (e-journal)

Facebook has been adopted by public health organisations for health promotion, psychoeducation and behaviour change campaigns. Studies have underscored the potential advantages of non-pharmaceutical interventions (NPIs) in decelerating the transmission of COVID-19 and mitigating its severe health consequences. However, these studies did not content analyse these NPI messages especially on Facebook. This study sought to investigate the phenomenon of NPI COVID-19 videos on Facebook that were viewed by Nigerians and Beninese. This study used quantitative content analysis as the research design and analysed 56 Nigerian videos and 36 Beninese videos totalling 92 on Facebook with an inter-rater reliability of 96%. …

Archival Research In The Time Of Coronavirus, Kelly K. Hudson, Heather Gilbert

South Carolina Libraries

Two Special Collections directors explore the challenges and strategies of delivering archival services during a global pandemic at their respective academic repositories: Special Collections at the College of Charleston and the Harry Ransom Center at the University of Texas.

Promotion Strategies In Academic Libraries: Improving The Ability Of Students To Access Information Resources And Services During The Covid-19 Era, Tinyiko Vivian Dube

Library Philosophy and Practice (e-journal)

This article identified the library promotion strategies that distance education academic library services can employ to improve the ability of remote clients to access information resources during the COVID-19 pandemic. Academic libraries operating in a distance education environment in Gauteng Province, South Africa, are currently changing how library and information services are provided to remote clients. The traditional means of promoting library services through posters, banners, flyers, and pamphlets are now in the past. The emergence of COVID-19 facilitated information technologies. The study was anchored by the positivism research paradigm and used a quantitative approach. Microsoft Form was used to …

Preparing For Pandemics: Lesson Plan Design For Children In Elementary School, Daniella Rivera, Enkhtsogt (Steve) Sainbayar, Saleem Choudry, Brittany Vaughn Pierce, Roxana Nouri-Nikbakht, Joy H. Lewis D.O., Phd

Intellectus

Context: The COVID-19 pandemic necessitated distance learning to attenuate the spread of the virus, and school-aged children were particularly affected by this change. Because of their age and education level, children generally lacked understanding about the pandemic and the preventive measures necessary to prevent the spread of this and other infectious diseases. It is unknown how many schools nationwide incorporated disease-prevention education in their curriculums during the pandemic. Therefore, developing distance learning interventions that convey these topics at their level of understanding is important to improve health literacy and raise their awareness of factors that positively influence health.

Objective: To …

Addressing Challenges & Reactions To Covid-19 In Academic Libraries, Teisha Robertson, Edna Foxhall, Monica Hodge

Alabama Libraries

The unprecedented COVID-19 crisis has impacted many universities and academic libraries resulting in normal operations ceasing temporarily. Overall, academic libraries at the start of the COVID-19 pandemic immediately adjusted to the so-called new normal and accommodated disrupted work operations to operate successfully. This article discusses the procedures implemented, positive and negative reactions to these changes, and the challenges experienced at Alabama State University, Levi Watkins Learning Center, and other libraries. This article will also highlight implemented procedures carried out by other university libraries, including difficulties and successes that libraries experienced during peak periods of the COVID-19 pandemic. To conclude, academic …

Use Of Social Media Platforms In Disseminating Information Amid Covid-19 Pandemic In Technical University Libraries In Ghana, Jennifer Kyerewaa Antwi Ms., Akwasi Duffour Frimpong Mr.

Library Philosophy and Practice (e-journal)

Abstract

Educational institutions have undergone tremendous changes through the usage of technology-based applications. Academic libraries however have not been left out of this transition since the libraries are instituted in the university and the heart of the institution. The study aimed to examine social media use to disseminate information amid the Covid-19 pandemic in Technical University libraries. A qualitative research approach was used with semi-structured interviews used to collect data from ten participants. The findings revealed that most of the participants made use of social media like Facebook, YouTube, Instagram, and WhatsApp to disseminate information during the pandemic in both …

Korean Immigrants’ Perceptions Of Library Services And Library Multicultural Programs For Asian Communities Before And During Covid-19, Yanghee Kim, Hyun Chu Leah Kim, Jihye Kim

Faculty Articles

This study explored 141 Korean immigrant parents’ use of local libraries to enhance their families’ social and cultural capital and adjust to the host country. We searched resources in Korean, and multicultural programs planned for the public and immigrants, Asian immigrants in particular, at two libraries before and during COVID-19. Parents reported dissatisfaction with library services because of language barriers (38%) and the lack of Korean resources (38%) and cultural programs (25%). Except for 18 books and 24 e-resources, no library resources in Korean were published after 2008. Before COVID-19, one multicultural program was offered for children. At Branches B …

Participation Of Academic Libraries And Provision Of Covid-19 Information Services During The Pandemic In Nigeria, Flora Orewa

Library Philosophy and Practice (e-journal)

Information was sought on the level of collaboration between academic libraries and known key players championing the prevention and control of COVID-19, the activities carried out in compliance with set protocols, information services offered, and the challenges faced. Results showed moderate level of collaboration and very limited direct synergistic interaction with public health groups, while they provided patrons with an avenue to source updates from library websites. There was high compliance with COVID-19 prevention guidelines; however, there was no specialized COVID-19 information service desk for patrons' inquiries. Libraries participated in the dissemination of COVID-19 information during the pandemic, especially to …

The Information Literacy And The Infodemic In Covid-19 Pandemic At Kampala International University, Justina E. Ogbonna Cln, Jackline Kiwelu

Libraries

Access to reliable information in times of emergency is important. However the quantum of information during emergency may cause infodemic. The study investigated the role of information literacy in mitigating infodemic in COVID 19 pandemic. A survey was conducted among educators and students in School of Mathematics and Computing (SOMAC), Kampala International University (KIU), Uganda. The findings reveal that: majority of the respondents (50%) either agreed or strongly agreed that they evaluated information before use; on the state of their emotions, respondents were confused, overwhelmed, alarmed and anxious; 50% were able to access the information with ease, while 50% could …

Lessons Learned From Covid-19, Donald Tucker Dds

The New York State Dental Journal

Dentistry and society, in general, must seek out accurate information regarding the virus and follow scientifically established guidelines to mitigate serious outcomes.

Acceptance And Attitude Toward Vaccination Against Covid-19: A Cross-Sectional Study Of Academic Librarians In Nigeria., Murtala Aliyu, Abbas Adamu Lamido Gora

Library Philosophy and Practice (e-journal)

This study investigated the level of acceptance and attitude toward vaccination against COVID-19 among academic librarians in Nigeria. It is guided by two objectives, two research questions and two null-hypothesis. The population of the study consisted of 7,287 certified librarians spread across Nigerian. Krejcie and Morgan’s table for determining sample size for research activities was used, and a response rate of 231 was achieved out of the sample size of 364. A non-probability sampling involving purposive sampling techniques was used. Self-developed questionnaire was designed using Google Form mobile application with 4-Points-Likert scale, which was administered to respondents on several LIS …

"Ebooks Are A Life Saver" Vs. "I'M Not A Fan Of Ebooks": Discerning Student Attitudes Towards Academic Ebooks As A Result Of The Covid-19 Pandemic, Mallory Jallas, Grace Ansani, Jennifer Schwartz, Katierose Mceneely

Faculty and Staff Publications – Milner Library

Librarians from four different institutions of higher learning partnered to create a survey to ascertain student attitudes towards eBook use in academic libraries as a result of the COVID-19 pandemic. Survey results have revealed students experienced greater exposure to eBooks in their academic programs as a result of remote learning during the pandemic. Additional student responses will help librarians determine what kinds of investment should be made in eBook collections going forward, and what kinds of support can be provided to enhance academic eBooks experiences.

Covid-19 Pandemic And Student Perceptions And Use Of Ebooks Survey, Mallory Jallas, Grace Ansani, Katierose Mceneely, Jennifer Schwartz

Faculty and Staff Publications – Milner Library

This survey was created and administered in the spring of 2022 by the CARLI Counts eBook Team to determine the impact of the COVID-19 pandemic on student perceptions and use of eBooks.

Reuse and adaptation of this survey are encouraged. This document is licensed under CC BY NC 4.0

Information Technologies Towards Enhanced Service Delivery During The Covid-19 Pandemic, South Africa, Tinyiko Vivian Dube, Lorette Jacobs

IATUL 2023 Slides

The presentation seeks to examine academic librarians’ support of information technology’s application to provide digital library services and resources during the COVID-19 pandemic in academic libraries based in the Gauteng Province of South Africa. In 2020-2021, these academic libraries introduced new library services and digitised most of their resources to enable online access. These academic libraries embraced the Internet of Things (IoT) and Artificial Intelligence (AI) to ensure that teaching, learning and research do not halt. Embracing IoT and AI caused academic libraries’ spaces to become irrelevant. This research is anchored in the pragmatism paradigm through a sequential explanatory research …

Student Information Use During The Covid-19 Pandemic, Heather A. Howard, Annette Bochenek, Zoeanna A. Mayhook, Trena Trowbridge, Steven Lux

Libraries Faculty and Staff Scholarship and Research

Since early 2020, life for students has changed tremendously. It has been a time of stress, turmoil, and trauma for students. Researchers from a large Midwestern university wanted to determine how student information use has changed during the COVID-19 pandemic. This paper examines the results of a mixed-methods study undertaken in 2021 using surveys and follow-up focus groups to determine if and how student information use has changed. To answer this, we explored student use of news sources, social media sources, political affiliations, and information responses, coupled with to what extent these factors demonstrate or impact potential changes in information …

Saying No To Say Yes: Mediating Student Technology Needs In Times Of Crisis, Catherine Fonseca, Rita Premo, Hilary Smith

Faculty & Staff Scholarship

This chapter details the mediating role embraced by the SSU Library in managing university-wide technology and learning challenges during an unanticipated pivot to remote instruction and is organized according to lessons learned. Responding to COVID disruptions in real time, we identified key areas where our expertise and relationships allowed us to advocate for and support students, while also saying no or limiting our participation in others. Limiting the services provided during a crisis to only those that fit within the core scope of our mission was a powerful tactic that libraries should exercise often and widely communicate. Rather than answering …

Spatiotemporal Distribution Change Of Online Reference During The Time Of Covid-19, Thom Gerrish, Ningning Nicole Kong

Libraries Faculty and Staff Scholarship and Research

The goal of this project was to identify the impact of the COVID-19 pandemic on the spatiotemporal distribution of the library’s online patrons, so that we could assess if the scheduled library reference hours are meeting the needs of the academic community. We collected each online reference patron’s location information via their IP address, as well as the timestamp of each online reference instance. The spatiotemporal distribution patterns were analyzed and compared before and after in-person instruction was suspended due to COVID-19 distance protocols and a closing of the campus in the 2020 spring semester. The results show that the …

Interlibrary Loan And Document Delivery In North American Health Sciences Libraries During The Early Months Of The Covid-19 Pandemic, Jennifer K. Lloyd, Kristine M. Alpi, Margaret A. Hoogland, Priscilla L. Stephenson, Elizabeth Meyer

Library Faculty Publications

Objective: The study purpose was to understand how early months of the COVID-19 pandemic altered interlibrary loan (ILL) and document delivery (DD) in North American health science libraries (HSLs), specifically the decision-making and workflow adjustments associated with accessing their own collections and obtaining content not available via ILL.

Methods: Researchers distributed an online 26-question survey through 24 health science library email lists from January 6-February 7, 2021. Respondents reported their library’s ILL and DD activities from March-August 2020, including ILL/DD usage and policies, collection access, decision-making, and workflow adjustments. In addition to calculating frequencies, cross-tabulation and statistical tests were performed …

Poster Session: "I Know They Are Very Popular, But They Still Have Issues." Student Ebook Preferences & Covid-19, Mallory Jallas, Jennifer Schwartz, Grace Ansani, Katierose Mceneely

Faculty and Staff Publications – Milner Library

COVID-19 impacted access to collections at all libraries, and the urgency of patron needs precluded the ability to ask our users about their opinions and preferences. In response to the pandemic, some libraries initiated an eBook-preferred model, some invested in e-textbooks, and others maintained the status quo for collection strategies. As part of CARLI Counts, four librarians at various institutions investigated the attitudes and preferences of students at their campuses by surveying them about the impact of the COVID-19 pandemic on their experiences with eBooks. This poster will share the findings from the survey and describe its implications for different …

Perception Of The Users Of The Dhanvantri Library Of University Of Jammu Regarding The E-Learning In The Current Time Of Pandemic: A Case Study, Meghabat Singh, Avinash Singh Charak

Library Philosophy and Practice (e-journal)

The paper highlights the perception of the users of the Dhanvantri library of the University of Jammu regarding e-learning in the current time of the pandemic. The role of e-learning is to extend learning effectively in addition to the technological tools and devices to the existing learning. A total of 278 respondents responded with complete information regarding the survey. The majority of (56.47%) of the respondents were male and most of the respondents were between age group 26-29 years. Most of the students were moderately interested in the online classes. Laptops and Tablet are the most used devices for attending …

The Perfect Storm: Strategies For Weathering Change In Technical Services, Rebecca L. Mcclure

South Carolina Libraries

This paper describes the approach to three simultaneous problems faced by technical services at the College of Charleston Libraries: the retirement of the department head, the outbreak of the COVID-19 pandemic, and the migration to a new library management system.

Share Your Story 2021, Virginia Cononie

South Carolina Libraries

100+ libraries from South Carolina's 7 congressional districts join in a collaborative library advocacy campaign to share their services and experience during the COVID-19 pandemic. Forwards written from SCLA, the South Carolina Association of School Librarians, Friends of South Carolina Libraries, and the Association of Public Library Administrators.

Forecasting Database Usage During The Height Of Covid-19, Chris Sharpe, David Evans

Faculty Articles

As with other catastrophic events, the COVID-19 pandemic disrupted higher education and library services. The authors examine the effect of the COVID-19 pandemic on usage of health databases in 2020. They use time series analysis to create a forecast based on previous years’ activities, and then compare it with actual database usage during the pandemic. The results show an initial increase in searches for the first full month of the pandemic, but then match the expected forecast data and decrease during summer and early fall months. The authors conclude that time series analysis is a useful tool for understanding the …

Community Outreach And Engagement In A Time Of Crisis: The Peer Research Consultants Program, Lauren Fralinger, Shatha Baydoun

Proceedings of the IATUL Conferences

The Peer Research Consultants (PRC) program at the University of Miami Libraries (UML), was formed in 2016 as part of the Learning Commons initiative to collocate and centralize academic services at Richter Library. Although the program had a virtual component in the form of chat and phone services when founded, it was primarily a physical setup where library student workers assisted researchers using a peer-to-peer system. In this paper, we highlight the historical trajectory of the peer research consultant (PRC) program in academic libraries using Richter Library as a case study. We argue that the onset of the COVID-19 pandemic …

Design Thinking Repository Services: ​ Lessons Learned From Ualbany’S Covid-19 And Minority Health Disparities In Nys Collection And Scholars Archive, Emily Kilcer, Lindsay Van Berkom

University Libraries Faculty Scholarship

In April 2020, the University at Albany was commissioned to study the factors causing disproportionate harm from COVID-19 for New York Latinx and Black individuals. Thirty-five interdisciplinary UAlbany Engaged Researchers partnered with colleagues and community organizations to research solutions to these disparities.

The UAlbany Libraries’ Scholarly Communication Team recognized the opportunity to collect, preserve, and distribute this Minority Health Disparities (MHD) project’s assets from the University’s repository, Scholars Archive.

Following early conversations with the project lead, an expert in digital government, the author successfully demonstrated the repository’s value. With her support, and with a design thinking approach, the authors …