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Social and Behavioral Sciences Commons

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Library and Information Science

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University Libraries Faculty Scholarship

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Full-Text Articles in Social and Behavioral Sciences

Patrons And The Pandemic: How We Are Serving, Connecting, And Communicating With Library Patrons During The Covid-19 Pandemic, Lauren Puzier Nov 2020

Patrons And The Pandemic: How We Are Serving, Connecting, And Communicating With Library Patrons During The Covid-19 Pandemic, Lauren Puzier

University Libraries Faculty Scholarship

The COVID-19 pandemic has forced many libraries in the United States to focus on providing remote services and reimagine in-person services. At the same time, many library users are not or cannot visit physical buildings and may not be easy to reach. Libraries are communicating new service methods, protocols for health and safety, new and changing hours, policies, and more. This article discusses how libraries are communicating with patrons during the COVID-19 pandemic.


Rethinking Facebook, Elaine M. Lasda Jan 2019

Rethinking Facebook, Elaine M. Lasda

University Libraries Faculty Scholarship

This two-phase study began as an exploration of Facebook usage at academic libraries and resulted in the discovery of the broader implications for social media management. In Phase One of this study, the authors looked at the Facebook pages of a sampling of academic libraries to determine the combination of time, resources, and planning that would lead to success on Facebook. To assess this, they took a mixed-method approach that compared the results of a survey of page administrators with data pulled from the library’s Facebook pages to see what insight could be gleaned. Phase Two of this study looks …


Conectándonos Con La Comunidad Local En Entornos Digitales Y Presenciales, Jesús Alonso-Regalado Jul 2017

Conectándonos Con La Comunidad Local En Entornos Digitales Y Presenciales, Jesús Alonso-Regalado

University Libraries Faculty Scholarship

Presentation focusing on library experiences about connecting with our local communities in both digital and physical environments.


Collect Them All: Helping Students Find Their Subject Librarian With Bitmojis, Lauren Puzier, Tyler Norton May 2017

Collect Them All: Helping Students Find Their Subject Librarian With Bitmojis, Lauren Puzier, Tyler Norton

University Libraries Faculty Scholarship

The University Libraries Marketing Committee launched a campaign in Spring 2017 to connect students with their subject librarians and to increase awareness of the role of subject librarians and the services they provide. Trading cards were implemented to do this; they serve as an alternative to business cards and feature Bitmoji, cartoon keyboard avatars. The Bitmoji mobile app has grown 3986% in the past year among adults aged 18 and older, therefore Bitmoji offered a potentially popular and recognizable way to represent subject librarians. Bitmojis are also very versatile: they can be personalized, they offer librarians a digital identity, and …