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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Shopping Carts And Student Employees: How Student Committees Can Bring Innovative Ideas To Academic Libraries, Quinn Galbraith, Sara D. Smith
Shopping Carts And Student Employees: How Student Committees Can Bring Innovative Ideas To Academic Libraries, Quinn Galbraith, Sara D. Smith
Faculty Publications
In 1999, ABC’s Nightline asked IDEO, a well-known innovation and design consultancy, to redesign the shopping cart in five days. While the challenge of re-imagining a cultural icon “inexplicably stuck in a sort of an innovation limbo”1 drew enough interest, even more compelling was the process the IDEO team used to research, brainstorm, and design the new model. The IDEO team threw out middle-management hierarchies based on experience or seniority—the project leader, who had only worked with IDEO for six years, was chosen for his skill in leading groups. The team members came from many disciplines, including psychology, architecture, linguistics, …