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Alexa, Ask My Library: How Do I Build A Custom Skill To Extend Reference Services?, Christopher M. Jimenez
Alexa, Ask My Library: How Do I Build A Custom Skill To Extend Reference Services?, Christopher M. Jimenez
Works of the FIU Libraries
The Reference Technology team at Florida International University recently published an Alexa Skill that incorporates the LibAnswers API into the device’s answer bank. We have several Echo Show devices at our public service desks to meet the demands of extended hours while also enhancing public service presence beyond the reference desk.
The Green Library at FIU’s Modesto Maidique Campus now operates on a 24/5 schedule, allowing students to access library facilities at any time during the week. In addition, both the Hubert Library and the Engineering Library Service Center stay open past times when personal reference assistance is available. This …