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Social and Behavioral Sciences Commons™

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Library and Information Science

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2010

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Full-Text Articles in Social and Behavioral Sciences

Ordering Up Gimlet For Data Mining Success., Susan Gardner, Ken Simon Jul 2010

Ordering Up Gimlet For Data Mining Success., Susan Gardner, Ken Simon

Susan Gardner Archambault

The Reference Department at Loyola Marymount University’s (LMU) William H. Hannon Library experimented with using the Gimlet question tracking system to record statistics on all encounters at their new “almost 24/7” Information Desk. This workshop will chronicle the implementation of Gimlet at the Information Desk and highlight the data analysis techniques that led to several advancements in staffing and service.

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What Counts? Assessing The Value Of Non-Text Resources, Tammy Sugarman, Stephanie Krueger Jun 2010

What Counts? Assessing The Value Of Non-Text Resources, Tammy Sugarman, Stephanie Krueger

Tammy Sugarman

In this era of tightening budgets, librarians are increasingly turning to usage data from licensed resource providers to support difficult collection development decisions. The most recent release of the COUNTER code of practice for usage data reporting and the SUSHI XML protocol further support this decision-making process. Providing "COUNTER compliant" usage reports is an increasingly important feature expected of licensed digital materials by academic libraries. COUNTER reports are designed to primarily measure usage of textual resources such as: journals, e-books and database indexes. However, for multimedia resources that contain exclusively images, time-based media, or audio content, the usage patterns and …

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