Social and Behavioral Sciences Commons^™

Exploring Staff Burnout In College Access And Retention Programs, Yajaira Nunez

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my research was to develop ways to support staff working in access and retention programs in higher education, who are experiencing or prone to burnout. The guiding questions were (a) How could collaboration with administrators working in access and retention programs in higher education facilitate learning to cope with burnout? and (b) How could strategies be developed collaboratively to address burnout in both current and future staff? I conducted three cycles using appreciative inquiry as a guide with six participants from different institutions between January and March 2024. The cycles included a GroupMe chat, a Zoom retreat, …

Should We Move To Suspend Robert’S Rules Forever: A Review And Proposal For Student Government Communication, Harper Estus

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this action research project was to understand and improve how student leaders in student government (senators) communicate with one another during their meetings. My research question was, how can I effectively work with the Associated Student Government (ASG) at the University of San Diego (USD) to improve the senator’s meeting communication through parliamentary practice? The use of Robert’s Rules (parliamentary procedure) is common for student government. I analyzed mixed-method data through three cycles: focus group, survey, and semi-structured interviews. Findings indicate that there are pros and cons to meeting structures, most participants are open to different meeting …

Supporting Students With Autism Spectrum Disorder And Neurodivergence: University Of San Diego Accommodations And Resources, Carina Mendoza

M.A. in Higher Education Leadership: Action Research Projects

This research focuses on better understanding the unique classroom experiences faced by autistic and neurodiverse students at the University of San Diego (USD) and offers recommendations to improve their college experience. Through a well-studied literature review and data collection through semi structured interviews and focus groups, the overall goal was to have a more holistic understanding of the current support services from faculty and staff that are available for students at USD. The study will provide unique challenges and curated recommendations for students with autism spectrum disorder and neurodiverse identities. This research also identifies specific areas where the USD can …

Supporting International Students' Emotional And Social Wellbeing: Addressing Pressing Issues Related To Tuition And Visa Status Anxiety, Jinyi Chen

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my research was to engage and build community with international students and to find ways to support them emotionally and socially leading to better mental health outcomes. My research question was: how can I support international college students to alleviate common mental health issues many continue to experience as a result of their international status? This occurs particularly when they must deal with tuition and visa status anxiety. I did three cycles in the research process using online surveys, interviews, and a large debriefing group meeting. Findings indicated that visa status anxiety is one of the most …

"There Is Power In Being Out": A Three Article Approach Celebrating The Experiences Of Queer University Leaders, Andrew R. E. Lorenzana

Dissertations

Institutions of higher education were historically built to serve a wealthy, White, straight male student population and the leaders of these institutions still largely reflect these demographics. This project specifically aims to celebrate and amplify the life and career of university administrators who identify within the LGBTQ community. Mainly through the use of a portraiture methodology, this three-article study attempts to examine the ways in which LGBTQ identity and career influence one another.

Worldmaking and narrative will be used as a theoretical frame to help analyze the ways in which the telling of a queer individual’s story makes the world …

Balancing Act: A Study Of Graduate Student-Parents And Their Experiences Navigating Family And Academic Demands At The University Of San Diego., Jessica Rammell

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study was to learn about the experiences of graduate students who are raising children while enrolled in master’s and PhD programs at the University of San Diego. The question that guided this research was: What do the stories of graduate student parents inform us about the need to improve policies and practices at USD? Three cycles of action research were conducted at the University of San Diego between November 2022 and March 2023, with a total of seven participants. The methods of research included focus groups, interviews, and a creative group session. It was found that …

Supporting Reverse Transfer Students: From Trauma To Transition And Triumph, Stephanie Burga

M.A. in Higher Education Leadership: Action Research Projects

This study explores the reverse transfer student identity, a population or group that transfers from a four-year college or university to a two-year community college. The research utilizes a San Diego two-year community college as the sample institute to discover more about a sample of the reverse transfer student identity. The theoretical framework includes a combination of intersectional stigma and the ethic of care that is implemented throughout the transition process for the student. The purpose of this study is to seek and uncover patterns as to why students reverse transfer and what support looks like for them. How does …

Asian American Undergraduates Sense Of Belonging At A Predominantly White Institution, Miso Jang

M.A. in Higher Education Leadership: Action Research Projects

In the fall of 2019, institutionalized data reported that Asian American undergraduate students had a lower sense of belonging at the University of San Diego (USD) in comparison to white peers. This action research paper explores the needs and experiences of the Asian American undergraduate student population at USD— a predominantly white, private, religious-based institution. This research is centered around the question, “How can Student Affairs professionals better understand and support Asian American undergraduate students and their sense of belonging at a predominantly White institution?” Through ten semi-structured interviews and one community focus group, participating students associated their sense of …

Leadership And Professional Development Amongst Student Interns, Amanda Brown

M.A. in Higher Education Leadership: Action Research Projects

Research shows that students who participate in an on-campus internship during their time as an undergraduate can have positive impacts on their leadership and professional development (Matteo & You, 2020). The positive impact of partaking in an on-campus internship has prompted higher education professionals to investigate the specific benefits that are provided through these internship programs as well as the structure of such programs. This study sought to improve my understanding of being a mentor and how I can create space and opportunity for my student interns to work towards leadership and professional development and how those skillsets can be …

First-Gen Mental Health: The Experiences Of First-Generation Graduate Students At The University Of San Diego, Edith Mendez

M.A. in Higher Education Leadership: Action Research Projects

Higher education professionals can better support struggling students by having more of an awareness of their experiences and how their mental health is related to the identities they hold. As a first-generation Latina college student, I am reminded of my own experiences and struggles, which impacted my sense of belonging and academic success. My action research responds to the question: "What are the mental health concerns that first-generation students studying at the University of San Diego (USD) encounter?" After making changes to my research because of unforeseen circumstances, I designed a study focusing on graduate students with cycles consisting of …

Paving The Way: Enhancing The Transfer Admission Practices At The University Of San Diego, Andrew Alsoraimi-Espiritu

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study is to examine how the University of San Diego’s (USD) Office of Undergraduate Admission can better serve prospective students from local community colleges by striving towards a Transfer Receptive Culture (Jain, Herrera, Bernal, & Solórzano, 2011). Using my positionality as an admissions counselor at USD, I explored the following question with current and prospective transfer students, as well as local community college partners: how can I enhance the practices of my department to better support transfer students during the pretransfer phase at USD? My findings indicate that the transfer path to USD is hectic and …

How Navy And Marine Corps Veterans Make Meaning Of The College Choice Process In The Post-9/11 Gi Bill Era, Derek Abbey

Dissertations

The Post-9/11 GI Bill was implemented in 2009. Since then more than 1,900,000 people have used the benefit and more than $90 billion have been paid to institutions of higher learning and to Post-9/11 GI Bill users. During this period there has been a shift in the types of college and universities veterans attend, as well as the educational models they select. These shifts are different than the general population of students. This period also included a spike in questionable recruiting practices by some colleges. In response to many institutions taking advantage of veterans, the President of the United States …

Support Services For Formerly Incarcerated Students, Janelle Brown-Peters

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my study was to improve and/or create support services for formerly incarcerated students at the University of San Diego. I sought to discover first if there were any existing support services available for these students at USD. I also sought to discover what kinds of support services existed at other local colleges and universities in order to compare and contrast with USD. Through 1:1 interviews, surveys, focus groups, and community restorative justice organizations, I learned that USD was one of the only higher education campuses in San Diego not currently providing support services for this population of …

Developing A Study Abroad Program For Student Veterans, Andrea Dame

M.A. in Higher Education Leadership: Action Research Projects

Universities across the nation are seeing an increase in student veterans who are taking advantage of the educational benefits offered for life after the military. These students are non-traditional and come from diverse backgrounds bringing in a unique perspective to higher education institutions (Howard and Brode, 2013). Since 2009, there have been more than 1.7 million Post-9/11 GI Bill users (Department of Veteran Affairs, 2017). This educational benefit has been instrumental in helping veterans and their dependents go to school and obtain a two or four-year degree but there is a 36-month limit to this educational benefit which reduces the …

Underrepresented Student Involvement With The Office Of Sustainability, Jelitsa Fonseca

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study is to further understand the disconnect between sustainability efforts and the underrepresented student population at the University of San Diego (USD). One of the main concerns of this study is why underrepresented students are not getting involved in sustainability activities on campus, and whether or not that is due to being a minority on campus, which may impact how they choose to get involved in these efforts. The main research questions are: How can I help the Office of Sustainability at USD reach out to underrepresented students who may have stigmas and/or stereotypes towards sustainability? …

The Role Of Chief Diversity Officers In Institutionalizing Diversity And Inclusion: A Multiple Case Study Of Three Exemplar Universities, Cynthia D. Dávalos Phd

Dissertations

Due to demographic shifts and the changing political and economic landscape, universities are experiencing increased demands to produce a culturally competent and well-trained globally minded workforce. To address these demands in a systematic manner, several universities have created a new senior level administrative position to direct campus diversity and inclusion efforts. This position known universally in academia as the Chief Diversity Officer (CDO) is responsible for institutionalizing diversity and inclusion so that diversity moves from the margins of the university to the center and becomes a standard way of thinking and doing business. Given this high-level executive leadership design, the …

Convergence Or Divergence Of Values? A Comparison Case Study Of Teacher Credentialing Programs, Rachel Homel Rice Phd

Dissertations

Educational commentators have long debated whether or not public school teaching is a profession. The definition of a profession is commonly anchored in Andrew Abbott's criteria, which include knowledge (specialized and academic), jurisdiction (diagnosis, treatment, professional inference), and control (ethics, professional organizations, licensure). Teachers in most states need to complete credentialing programs to be licensed. The purpose of this study was to explore what teacher credentialing programs at three diverse universities are doing to build teaching as a profession. The guiding research questions were: (1) What is the relationship between teacher credentialing programs and the professionalization of teaching? (2) What …

Study Abroad As A Multifaceted Approach To Supporting College Sophomores: Creating Optimal Environments To Promote Intercultural Maturity, Jessica Luchesi Phd

Dissertations

Leaders in higher education bear the responsibility of creating educational environments and programming that promote student development and help prepare graduates to work, live, and lead in today's interconnected and global society. Such institutional programming, which fosters intercultural maturity, defined as the cognitive, intrapersonal, and interpersonal developmental capacities that enable students to act in ways that are aware and appropriate, should be available to all students. Scholarly work, however, demonstrates that sophomore students receive the least amount of institutional attention and thus have fewer programs directed at fostering their development. As a result, sophomores can find themselves negotiating developmental challenges …

Comparing Factors Of Bachelor's Degree Attainment For First And Continuing Generation Students, Holly Gilbertson Hoffman Phd

Dissertations

Colleges and universities have recently been under great pressure to increase institutional graduation rates, due to a surge in consumer demand for accountability and the use of graduation rates to deter nine effectiveness and funding. Many colleges may choose to achieve higher graduation rates by simply increasing selectivity. However, this strategy has the potential to exclude at-risk student populations, namely first generation students, who lack a family track record of college completion and have been shown to be less likely to graduate than continuing generation students. To allow for continued access for first generation students, institutions have the ability to …

Do New Buildings, Equipment, And Technology Improve Student Outcomes? A Look At One Community College's Experience, Danene Twyman-Brown Phd

Dissertations

During the last decade, community colleges have taken a close look at the way they educate and train students, and are using an assortment of student engagement indicators in an effort to assess and document learning outcomes of their students. While these indicators have proven helpful, the extent to which new buildings, equipment, and technology have been integrated into these metrics has been sorely lacking; instead, the assumption has been that more modem facilities, equipment, and technology will improve students' learning and better prepare them for the workforce. To test this assumption, this study examined the relationship between a new …

Exploring The Impact On Students Of Western Universities On Foreign Soil: A Case Study Of Qatar, Richard Bakken Phd

Dissertations

The development of branch campuses in higher education is not a new phenomenon. Over the past decades, however, branch campuses have expanded throughout the world as Western universities have begun to deliver their programs and course offerings in countries that expect the West to provide educational (and, by implication, economic) success. Middle Eastern countries in particular have rapidly expanded the number of Western-style branch campuses for native students in their countries. This qualitative research study focused on one specific Middle Eastern country, Qatar, and explored how native students respond to attending a Western university that has been transplanted from the …

Work/Life Boundary Management In An Integrative Environment: A Study Of Residence Life Professionals Who Live At Their Place Of Work, Pressley Robinson Rankin Iv Phd

Dissertations

How individuals manage work/life boundaries when they live at the place they work, as opposed to working from home, is a gap in both work/life literature and in higher education literature. An obvious example from higher education is the resident life professional that lives in the residential facility that she or he oversees. Living in a residential facility creates challenges to boundary creation. The job requirements; pressures from students and staff; supervisor expectations, both spoken and unspoken; and the physical location of their home within the building creates a highly boundary integrative environment making the establishment of boundaries difficult. The …

Cultivating Compassion In Undergraduate College Students: Rhetoric Or Reality?, Michael Lovette-Colyer Phd

Dissertations

While American colleges and universities are unparalleled in their ability to produce disciplinary-based knowledge through research and scholarship, their ability to encourage students to use the information and methods about which they are learning to create positive social change has lagged. Aware of the magnitude of today's global issues and dissatisfied with the current disparity between the world's reality and university curricula, scholars have begun to re-imagine the role of higher education in forming the leaders who will face our most pressing problems. Founded to provide education integrated with the formation of values, a significant number of Catholic colleges and …

A Comparison Of Predictors Of Student Grades In Online And Face-To-Face Community College Courses, Pamela Kay Wright Edd

Dissertations

There is an increased demand for online course offerings in community colleges while there is also an increased demand for college accountability. Many analyses examine persistence and completion rates as indicators of student success. This analysis focuses on grade outcomes. Although this traditional view of success is somewhat narrow, it will provide a starting point for an examination of online student success. This study examines to what extent the academic success of online and face-to-face course takers can be explained by student demographics, financial aid status, educational goals, and select high school performance measures. It, then, explores similarities and differences …

Advising To Promote Self-Authorship: Exploring Advising Strategies And Advisor Characteristics Among New Student Affairs Professionals, Emily Marx Phd

Dissertations

Self-authorship, a theory developed by Robert Kegan (1982) and applied to college students by Marcia Baxter Magolda, is the ability to internally define one's own beliefs, identity, and relationships (Baxter Magolda, 2001). People who self-author have the ability to make career, academic, relationship, and life decisions that take into consideration their own internal voice rather than relying on others' advice. The development of self-authorship has been correlated with gains in key learning outcomes, such as cognitive complexity and independence (Baxter Magolda, 2001; Pizzolato, 2008; Pizzolato & Ozaki, 2007). Achievement of self-authorship does not typically occur until after college, when young …

The Undergraduate Classroom As A Community Of Inquiry, Cara Taylor Miller Phd

Dissertations

This project contributes to the literature on action research and undergraduate pedagogy for leadership development through application and expansion of existing theory on collaborative ways of teaching and learning. I applied a participatory, inquiry-based approach to teaching an undergraduate course in leadership studies over four semesters using the action research process of recursively asking and answering living questions in real time about teaching and learning with students' participating as co-researchers. Reflection on my initial, mostly traditional teaching strategies generated questions about the students' detachment from and resistance to exercising leadership, as well as the challenge of aligning my deepest values …

Toward An Integrated Self: Making Meaning Of The Multiple Identities Of Gay Men In College, Daniel Weston Tillapaugh Phd

Dissertations

Since the mid-twentieth century, a shift in demographics of those attending higher education institutions has resulted in increased attention to underrepresented students and their development, specifically their social identities, including race (Cross, 1991), gender (Gilligan, 1982), and sexual orientation (Cass, 1979; D'Augelli, 1994; Fassinger, 1998). However, many theories have compartmentalized aspects of one's overall identity with little understanding of how one's social identity may influence the development of other identities. In the past decade, the concept of intersectionality (Crenshaw, 1995), which explores the interplay between one's multiple identities and the larger systems of power and privilege within society, has been …

Graduate Student Experiences: The Impact Of A Mixed-Cohort Format, Kacy Kilner Hayes Phd

Dissertations

Student cohorts have been regaining popularity among graduate programs over the past few decades because they offer numerous advantages for students and can be molded to fit programmatic needs. The format of these cohorts range from open to closed according to the inclusion or exclusion of additional students during the life of the program. Although a number of graduate level programs employ a mixture of closed- and open-cohort formats, there has been a lack of empirical research examining the benefits or consequences of mixing cohort formats within a single academic program. To address this lack of inquiry, this study utilized …

An Empirical Look At Recipient Benefits Associated With A University-Issued Student Leadership Award, Robyn L. Adams Phd

Dissertations

Within academia there is an elaborate and extensive system of awards for both students and faculty (Frey, 2006). Although the majority of student-based awards are for outstanding leadership and related accomplishments, there has been virtually no research on the impact of receiving such a leadership award (Frey, 2006). Due to the conspicuous absence of empirical studies in this area, a significant knowledge gap exists regarding the possible value or positive effects associated with winning a university-issued student leadership award. To begin to fill this knowledge gap, this study examined the San Diego State University (SDSU) Quest for the Best award …

The Lived Experiences Of 3rd Generation And Beyond U.S.-Born Mexican Heritage College Students: A Qualitative Study, Richard Galvan Edd

Dissertations

The purpose of this study was to describe the psychosocial and identity challenges of 3rd generation and beyond U.S.-born (3GAB-USB) Mexican heritage college students. Alvarez (1973) has written about the psychosocial impact "hybridity" can have on a U.S.- born (USB) Mexican individual who incorporates two distinct cultures (American and Mexican) in order to succeed in U.S. society, and yet, few empirical data is available beyond the 1st and 2nd generation on USB Mexican college students. As an example, there is no mention in the literature of two distinct and different worldviews present between immigrant and 3GAB-USB Mexican college students, which …