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Social and Behavioral Sciences Commons

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Articles 1 - 3 of 3

Full-Text Articles in Social and Behavioral Sciences

Mediating Consumer Financial Disputes: Financial Industry Disputes Resolution Centre's Unique House Style, Eunice Chua, Beverly Wee Dec 2020

Mediating Consumer Financial Disputes: Financial Industry Disputes Resolution Centre's Unique House Style, Eunice Chua, Beverly Wee

Research Collection Yong Pung How School Of Law

The Financial Industry Disputes Resolution Centre (“FIDReC”) was established in August 2005 with the purpose of providing a low-cost avenue for consumers to resolve their disputes with financial institutions. This article seeks to outline the role of FIDReC and its processes and, at the same time, seeks to define the house style of mediation that has served FIDReC well over the years. This article also highlights some of the different techniques adopted by FIDReC mediators in the course of facilitating the mediation.


The Evolving Concept Of Access To Justice In Singapore’S Mediation Movement, Dorcas Quek Anderson Jun 2020

The Evolving Concept Of Access To Justice In Singapore’S Mediation Movement, Dorcas Quek Anderson

Research Collection Yong Pung How School Of Law

This article examines the key societal developments underpinning the growth of mediation in Singapore with the view to analysing the evolving conceptualisation of justice within mediation. The introduction of mediation corresponded with a shift from adversarial justice to an indigenous form of conciliatory justice, in which a respected mediator played an advisor role to the disputants and was trusted to ensure the fairness of the process. However, this trajectory was tempered by the need to ensure that Singapore mediation practice conformed with international practices concerning the protection of parties’ autonomy. The ambivalence concerning the mediator’s role has resulted in uncertainty …


Restorative Justice Practices: Addressing The Eleven Percent, Marshal Galvan Jr. May 2020

Restorative Justice Practices: Addressing The Eleven Percent, Marshal Galvan Jr.

Capstone Projects and Master's Theses

This paper analyzes, assesses, and introduces the importance of a “Needs Assessment” that can potentially record the effectiveness of the Victim Offender Reconciliation Program (VORP) practices with its youth offenders. VORP is a program within the purview of the Restorative Justice Partners, INC. organization. The functions of this program works closely with the probation department of Monterey County, along with various community partners; its practices are funneled through a restorative justice lens. Current data will show that 89% of youth offenders who have successfully completed the VORP program and are closed compliant do not reoffend, meanwhile the other 11% recidivates …