Social and Behavioral Sciences Commons^™

Cold Calling In The Classroom: Exploring Student Perceptions Of Instructor Communication Using The Face Negotiation Theory, Cynthia Chinazo Nnagboro

Theses and Dissertations--Communication

Using face negotiation theory (Ting-Toomey, 1988) as a theoretical framework, this dissertation sought to determine students’ perceptions of instructor communication during classroom discussions where instructors use cold calling tactics. According to FNT, students perceived that self-construal determines their face concern as either self, other/mutual face. Therefore, an instructor must determine the best facework strategies to prevent face loss during classroom discussions to maintain optimal student outcomes in communication satisfaction and motivation to participate. This was accomplished by using 8 hypothetical vignettes, a pilot test and an experiment that measured face threat, face support, student communication satisfaction and motivation, intention to …

Is This Going To Be The End? Understanding Problematic Integration Among Appalachian Patients In Colorectal Cancer Screening Navigation, Audrey Smith Bachman

Theses and Dissertations--Communication

Colorectal cancer (CRC) is preventable through regular screening; however, incidence and mortality rates in Appalachia are among the highest in the United States. Public health programs and interventions meant to mitigate the higher CRC burden and increase screening rates are ongoing in the U.S. and Appalachia. In continuing the efforts to reduce the burden of CRC in Appalachian communities, this dissertation uses a two-part study to investigate communication practices relative to problematic integration and health beliefs in CRC screening conversations from the perspective of both patients and patient navigators in the region. As part of efforts directed by the Rural …

Communicating Individual And Collective Mindfulness: Understanding Listening And Sensechecking At Work, Leanna Hartsough

Theses and Dissertations--Communication

Since the COVID-19 pandemic, many organizations made workplace changes, which added an additional challenge to employees’ communication. However, mindfulness may help members strengthen their workplace interactions. Mindfulness is an intentional open awareness to the present moment (Shapiro, 2009). The theoretical framework of collective mindfulness includes organizational mindfulness, which is mindfulness from a top-down approach and mindful organizing, which is a bottom-up approach to mindfulness at work. This dissertation extends research on collective mindfulness by including listening, individual mindfulness aspects, and sensemaking to examine how collective mindfulness members make meaning of changes due to COVID-19. I observed 26 meetings and interviewed …

Coordinating Boundaries And Negotiating Mental Health Diagnoses And Disclosure: An Exploration Of Stigma And Communication Privacy Management, Paige Anne Von Feldt

Theses and Dissertations--Communication

For quite some time, researchers have tried to reduce stigma and misconceptions about individuals diagnosed with a mental illness. Researchers have examined stigma towards individuals diagnosed with a mental illness, and the internalized stigma that can result. Additionally, researchers have analyzed the dialectical push and pull that occurs between privacy and confidentiality for self-disclosures. Past research has explored disclosure of a mental illness in the context of family members, psychiatrists, employers, friends, and in academic settings. However, there is a lack of research examining how risk perceptions are affected by internalized stigma, thus impacting young adults’ intentions to disclose their …

A Multiple Goals Perspective On Burnout Disclosure And Support Among Attending Physicians, Alison N. Buckley

Theses and Dissertations--Communication

Burnout is a common experience among physicians and has been identified as a precursor to substance abuse and suicide ideation. When not addressed, burnout can have many negative personal, relational and professional consequences. Research about the burnout experience is limited due to the taboo nature of the topic. The present study used a multiple goals theoretical perspective to examine how physicians disclose burnout in order to access social support. Attending physicians from various specialties (N = 30) participated in one-on-one interviews and were asked to discuss their burnout experience, conversational goals during burnout disclosure, catalysts and barriers for disclosure, and …

An Examination Of Communication Sequencing In Enacted Support Interactions For People With Major Depressive Disorder, Madison Adams

Theses and Dissertations--Communication

Social support is integral to helping one manage Major Depressive Disorder [MDD], but enacted social support, or the supportive behavior itself, is not always beneficial. Using a normative theoretical perspective on social support and theory related to sequencing as guiding frameworks, in this thesis I examined common sequential patterns of enacted support between support providers and individuals with MDD. Moreover, I investigated how individuals with MDD evaluated the helpfulness of each of the different sequential patterns. To examine the sequential patterns and how individuals with MDD evaluated their helpfulness, I interviewed 20 participants who had been diagnosed with MDD. The …

“It’S The Only Thing We Have”: Whisper Networks Among Women Theatre Actors, Richard Edward Carter

Theses and Dissertations--Communication

Women who secretly warn one another via informal communications about men in their environment who may engage in some kind of misconduct are participating in a whisper network. This dissertation employs the narrative paradigm to understand how these networks function in the context of professional actors. Interviews conducted with actors who have worked in a variety of communities were analyzed in order to better understand how whisper networks function as warning systems that must be created because conventional means of protection may not exist or be trusted in their industry.

The Consent Of Man: An Examination Of Privacy Awareness, Surveillance, And Privacy Policy (Mis)Use, Will Reilley Silberman

Theses and Dissertations--Communication

The problem of privacy is nuanced, pervasive, and requires an elevated approach. Given the lack of consistency with regard to privacy’s conceptualization and operationalization, research is needed that examines variables related to privacy to better understand how privacy operates in the present day. This dissertation aims to better understand nuances of privacy by gauging knowledge of online privacy, technological affordances related to privacy, and knowledge of surveillance. In this study, human subjects from a large southern University were presented with an opportunity to use a privacy-invasive smartphone application. After doing so, they viewed one of three privacy policies. Finally, they …

Defying The Odds: Exploring The Ways First-Generation College Students Enact Resilience, Paris Lauren Nelson

Theses and Dissertations--Communication

This thesis examined the experiences of first-generation college students in the context of higher education. This thesis was framed by the communication theory of resilience to discover how first-generation college students enact five processes of resilience: crafting normalcy, affirming identity anchors, maintaining and using communication networks, employing alternate logics, and foregrounding productive action. First-generation college students face academic preparation, financial, social capital, personal, and college completion adversities that may necessitate engagement in resilience processes. Participants (N = 8) participated in focus groups and interviews where they discussed messages from family, peers, and university faculty and staff involving reactive and proactive …

Conversation Goals, Communication Satisfaction, And Relational Dynamics While Navigating Alzheimer’S Disease: A Pre- And Post-Diagnosis Dyadic Examination Of Family Communication, Elizabeth A. Spencer

Theses and Dissertations--Communication

Currently there are more than 16 million unpaid Alzheimer’s disease and dementia caregivers in the United States. These caregivers are often family members of the person living with dementia, and as they navigate the process of giving care to the patient, they must also maintain relationships with each other. Families enter the dementia experience with a history of their relational experiences, and their relational experiences potentially change as they navigate family experiences after the dementia diagnosis. Much existing scholarship examining family communication in the context of progressive Alzheimer’s disease and other related dementias has focused on the perspectives of one …

Cat In The Classroom: Understanding Instructor Behavior And Student Perceptions Through Communication Accommodation Theory, Terrell Kody Frey

Theses and Dissertations--Communication

Adjusting one’s communication is a fundamental requirement for human interaction (Gasiorek, 2016a). Individuals adapt communication behavior according to the circumstances surrounding the situation, resulting in different patterns and forms of speech relative to spouses, family members, coworkers, or friends. Yet, researchers in instructional communication have not yet substantially applied adjustment as a theoretical lens for understanding instructor-student classroom interactions (Gasiorek & Giles, 2012; Soliz & Giles, 2014; Soliz & Bergquist, 2016). Apart from overlooking this useful theoretical approach, instructional communication scholarship can also be improved by accounting for 1) shifting group identities in higher education that change how instructors and …

“Standing On The Front Lines And Down In The Trenches With Her”: An Exploration Of The Dialectical Tensions And Competing Goals Of Adult Children Of Mentally Ill Parents, Kelley Hodgson

Theses and Dissertations--Communication

Mental illness is a pervasive health epidemic in the United States and worldwide, and available data suggest that mentally ill adults are statistically more likely to be parents than non-parents. The prevalence and continued growth of parental mental illness means that millions of children in the United States have a parent with some form of mental health issues.

This dissertation contributes to and extends existing literature on children of mentally ill parents by exploring 15 adult children’s subjective perspectives on how they navigate the tension-wrought experience of having a mentally ill parent, and how this has implications for the management …

“More Than Just A Box”: The Co-Creation Of Social Identity Within Hispanic-Caucasian Multiethnic Family Systems, Anna-Carrie H. Beck

Theses and Dissertations--Communication

Approximately 15% of all new marriages in the United States in 2010 were between spouses that shared different racial or ethnic backgrounds from one another. Socha and Diggs (1999) began to examine race as both an outcome of family communication as well as a factor that influences children's communication development in families because of the social pressure multiethnic families endure to fit a nuclear family model. This study utilized dyadic interviews of eleven multiethnic parent couples (N = 22 individuals; 11 dyads) in order to gain a deeper understanding of Hispanic-Caucasian multiethnic family systems. Communication in families plays a foundational …

Shyness In The Classroom: A Study In Nonverbal Communication Codes, Nora E. Radway

Theses and Dissertations--Communication

This study examined the experiences of shy, introverted, and apprehensive students in the college classroom. This study was framed by multiple goals theory to discover how these students use nonverbal communication to achieve their task, identity, and relational goals in the classroom. Shy, introverted, and apprehensive students face challenges in the classroom especially when asked to verbally participate or give presentations that their more outgoing classmates may not face. Participants (N = 16) participated in focus groups where they discussed their experiences, perceptions, and feelings about participation in their college courses. Results showed that these students do experience apprehension …

Mobile Technology And Classroom Relationships, Joe C. Martin

Theses and Dissertations--Communication

This dissertation examines the relational implications of the presence of mobile technology within the basic communication course. To guide the research and interpret the results Mottet, Frymier, and Beebe’s (2006) rhetorical and relational goals theory is utilized. To investigate this phenomenon a survey design was employed, and participants were asked to respond to open-ended, closed-ended, and descriptive questions. Results of this study shed light upon how and when university students use technology, as well as the positive and detrimental results such usage has upon the development and quality of their relationships in the classroom, both with instructors and other students. …

Acculturative Stress And Identity Negotiation: A Dyadic Experience, Ana X. De La Serna

Theses and Dissertations--Communication

Institutions of higher education in the United States have long been attractors for international students from all over the world. The number of international students had been constantly growing until the past couple of years. This is a concerning issue because international students play several important roles in higher education institutions. International students bring different points of view that enhance other students’ learning and institutions gain financial benefits from the presence of international students. Thus, it is important to understand how to improve the experience of international students. For the present study I used a phenomenological approach to explore the …

Mom To Mom: Online Breastfeeding Advice, Jennifer D. Furkin

Theses and Dissertations--Communication

Exploring online support groups has gained more and more popularity in the last decade. Investigating the type of support messages users send each other has broadened the already extensive social support framework built in the last forty years. Mothers utilize online support for various topics, and a very common topic is breastfeeding. The perception of breastfeeding has changed throughout history with shifting beliefs and societal norms coupled with solid facts about its importance in the sustaining of infants. Online breastfeeding support has been previously explored through the categorization of types of support and themes within the interactions. This study extended …

Managing Multiple Goals In Opioid Prescription Communication: Perspectives From Trauma Physicians, Elizabeth T. Adams

Theses and Dissertations--Communication

Prescription opioids and heroin account for more than half of all drug overdose fatalities, claiming an estimated 91 American lives every day (Rudd, Seth, David, & Scholl, 2016). The ongoing opioid epidemic represents a tremendous burden to the national economy and healthcare system (Rudd, Aleshire, Zibbell, & Gladden, 2016). In 2016, the Centers for Disease Control and Prevention and the White House Office of National Drug Control Policy proposed action to train prescribers on the proper dispensing of opioids, which are indispensable pharmacologic resources for treating acute pain resulting from trauma or surgery. This study examines the prescribing practices of …

Face Threat Mitigation In Feedback: An Examination Of Student Apprehension, Self-Efficacy, And Perceived Emotional Support, Alexis A. Hadden

Theses and Dissertations--Communication

This experimental study examined the effects of an instructor’s face threat mitigation tactics on student self-efficacy for learning and perceived emotional support from the instructor in a written feedback setting. Participants (N = 401) were randomly assigned to one of four feedback scenarios in which level of face threat mitigation and instructor age and status were manipulated. Student grade orientation and state feedback apprehension were measured prior to being exposed to the feedback scenario. Results indicate that high face threat mitigation is positively associated with student self-efficacy for learning and perceived emotional support from the instructor. Results also revealed …

Adolescent Perceptions Of Nutrition: Identifying Memorable Messages, Audrey S. Bachman

Theses and Dissertations--Communication

Research is necessary to uncover ways to improve adolescent nutrition and reduce obesity rates, particularly in the Appalachian region, which has high rates of food insecurity and adolescent obesity. The current study examines rural cultural norms about food, memorable messages adolescents received about nutrition, and the sources of identified memorable messages. Adolescents shared memorable messages during comprehensive, semi-structured, small group interviews in which participants revealed their individual experiences. Thematic framework analysis is used to present the range and nature of memorable messages about nutrition and to develop strategies for future health campaigns and interventions. This qualitative method of sequential inductive …

College Students’ Use Of Social Media To Communicate About Alcohol And Drinking Behaviors, Jenna E. Reno

Theses and Dissertations--Communication

Social networking sites (SNSs) are an increasingly popular channel for communication among college students. Often students disclose more freely via social networking sites than they would in other situations. These disclosures commonly include information about engaging in risky health behaviors (e.g., binge drinking). Study 1 examined students’ impression management goals and self-presentation tactics specifically related to self-disclosures of drinking behavior on SNSs. Findings suggest that students use differing self-presentation tactics across various SNSs in order to achieve their impression management goals and to avoid consequences associated with disclosing about risky health behaviors to certain audiences. Study 2 sought to develop …

I Can't Hear You But I'M Not Sure I'M Going To Tell You: Perceptions Of Stigma And Disclosure For Individuals Who Are Deaf Or Hard Of Hearing, Brittany Nicole Lash

Theses and Dissertations--Communication

Communication processes can be affected by stigma – a negative evaluation of an individual’s attributes that discredits or identifies the individual as not normal (Goffman, 1963). One such communicative process that is affected by stigma is disclosure. Disclosure is when individuals share personal information that reveals something not previously known (Charmaz, 1991). One such group of individuals who may be forced to choose between disclosing (to get accommodations or social support) and avoiding stigma (by not disclosing) is individuals with disabilities (Braithwaite, 1991; Charmaz, 1991).

This study focuses on one particular population of individuals with disabilities – those with a …

Clearing The Smoke: Understanding Organizational Change Communication And Misalignment In High-Risk Contexts, Laura Elizabeth Young

Theses and Dissertations--Communication

Recent economic turbulence in the United States has resulted in budget cuts for many city-funded organizations, including high-risk organizations such as local fire departments. Budget cuts trigger organizational change and create uncertainty among employees, which is a major concern for high-risk organizations. This dissertation examined internal communication practices used during organizational change in an urban fire department and the influence of organizational structure and culture on communication satisfaction. This robust case study used a multi-method approach including interviews with middle managers (i.e., district majors), and focus groups and channel preference surveys with full-time firefighters from lower level ranks (i.e., firefighters, …

Examining Cyberbullying Bystander Behavior Using A Multiple Goals Perspective, Sarah E. Jones

Theses and Dissertations--Communication

Cyberbullying, defined as any behavior performed through electronic or digital media by individuals or groups that repeatedly communicates hostile or aggressive messages intended to inflict harm or discomfort on others, is a widespread problem. Bystanders play an integral role in the initiation, maintenance, and prolonged presence of such aggressive behaviors, but have thus far been overlooked in cyberbullying literature. Cyberbullying bystanders are defined in this study as those who witness cyberbullying, either within or outside their personal social network(s) and whose available responses range from inaction to intervention. Operating from a social-ecological perspective and guided by multiple goals theories, this …

Social Support In Young Adult Cancer Survivors And Their Close Social Network Members, Nicholas Thomas Iannarino

Theses and Dissertations--Communication

A cancer diagnosis often causes biographical disruption in the lives of young adult (i.e., 18-39; YA) survivors and their close social network members (i.e., familial, plutonic, or romantic relational partners with whom the survivor has a salient relationship; SNM). In order to integrate their illness into their lives, normatively regain balance and equilibrium, and achieve a “new normal” following a cancer diagnosis, YA survivors and their close SNMs must work to reconstruct their biographies by engaging in tangible interpersonal communication processes often used to initiate and maintain relationships. However, YA cancer survivors report facing social struggles due to the biographical …

Face Threat, Face Support, And Advice Effectiveness Following Infidelity, Molly S. Eickholt

Theses and Dissertations--Communication

This study examined advice interactions following infidelity. Participants (N = 213) completed a survey concerning an instance on infidelity and a subsequent advice interaction. Injured party perceptions of advice interactions were measured by examining advice messages, perceived face threat, and perceived face support, in addition to perceived effectiveness of the advice message. Results from this study showed no significant differences in perceived face threat, perceived face support, or advice effectiveness between different advice messages. Results also indicated both positive and negative face threat as negative predictors of advice effectiveness. While negative face support was a positive predictor of advice …

The Role Of Acculturation On Bosnian Refugee Adult Child Mate Selection, Emina Herovic

Theses and Dissertations--Communication

Forced by the atrocities of war from their native country, Bosnian families came to United States seeking refuge and a new life. Immigrating to a new country, however, involves the process of acculturation which can dilute many native practices. Like many refugees that immigrated, Bosnians sought to adapt to the American way of life, while keeping their traditional ethnic customs, practices, and religion (Val & Iain-Walker, 2003). Many Bosnian refugee parents worked to keep the Bosnian practices prevalent in their first and second generation Bosnian American children. By doing so, Bosnian parents imbedded into their children the original customs, practices, …