Social and Behavioral Sciences Commons^™

Exploring The Impact Of Information And Communication Technology (Ict) On Intermediation Market Structure In The Microfinance Industry, Frederick Riggins, David Weber

The African Journal of Information Systems

The microfinance industry provides financial services to the world’s poor in hopes of moving individuals and families out of poverty. In 2013 there were 4.7 million active microfinance borrowers in Africa. This represents a smaller percentage of the population compared to other regions of the world, indicating the potential for rapid growth of microfinance in Africa. However, microfinance is maturing, in part due to the adoption of information and communication technologies (ICTs). This research examines how ICTs are changing the microfinance industry given recent advancements in mobile banking, Internet usage, and connectivity. By examining the microfinance market structure, we determine …

Technology Capacity Development Through Oss Implementation: The Case Of Public Higher Education Institutions In Ethiopia, Nigussie Tadesse Mengesha

The African Journal of Information Systems

The Open Source Software (OSS) literature gives little attention to the study and practice of domain specific end-user OSS implementation in general and in the public sector of developing countries (DCs) in particular. This paper, however, investigates the trajectories of two OSS-based information systems (IS) implementation projects in a developing country (DC) context with the aim to uncover the practice-based learning and resource sharing evident among locally situated and globally dispersed developers and users. The result of the interpretative case study research shows that the OSS philosophy and practice of software development, implementation and ownership, facilitates for the emergence of …

Ict Usage In Microfinance Institutions In Uganda, Joseph Kaumba Ssewanyana

The African Journal of Information Systems

Microfinance institutions (MFIs) are always often faced with high operating costs to provide financial services to the poor people and Small and Medium Enterprises. Information and Communication Technologies (ICTs) has been found to promote the dual objective of microfinance - sustainability and outreach to the poor people. Using a quantitative survey and descriptive research approach, this paper has established the extent to which ICT has been used in the microfinance institutions in Uganda. Despite the barriers, ICT usage in MFIs has been on the rise; and different applications and technologies have been adopted by some MFIs to control costs, create …

The Impact Of Computerisation On Productivity: The Case Of Two State Utility Corporations In Botswana, Ayoku A. Ojedokun, Kgomotso H. Moahi

The African Journal of Information Systems

The study investigated the impact of computer technology on productivity improvement as reflected in the billing process and total quality bills invoiced per month in the Gaborone headquarters of Botswana Power Corporation and Water Utilities Corporation. It examined the input-output relationship with computers as one of the inputs. The other input is labour represented by the Meter Reading Hours and the Supervisory Hours. The study drew on the economic production theory and time series approach to determine the contributions of the inputs to output. The study relied on unpublished information and interviews rather than the use of publicly or commercially …

Formalisation Of Information Systems In Sub-Saharan African Small And Medium Enterprises: Case Of Botswana, Richard Duncombe, Alemayehu Molla

The African Journal of Information Systems

This article provides an exploratory model that assesses the factors that influence formalisation of information systems (IS) for small- and medium-sized enterprises (SMEs) in sub-Saharan Africa drawing on data gathered in Botswana. The paper defines four levels of formalisation of IS for SMEs and identifies the internal and external factors that influence the process of IS formalisation. Key findings demonstrate a strong reliance on informal information practices amongst SMEs, alongside widespread unmet demand for formal information. It is also observed that successful enterprise development requires optimum use of both formal and informal IS. Evidence suggests this is achieved through developing …

The Global Text Project, Richard T. Watson, Donald J. Mccubbrey

The African Journal of Information Systems

The Global Text Project is intended to create global free textbooks for students in the developing countries. We argue that two key technological and social developments offer an opportunity to create a new model for textbook publishing. First, the Internet is a low cost channel for distributing information products in digital form. Second, global digital communities have created the platform for collaborative creation of content. Through this model a free and open content library will be developed for students covering all major subjects for an undergraduate education. This project is a contributory measure to the global efforts to address the …

Emergence Of The E-Government Artifact In An Environment Of Social Exclusion In Kenya, Nixon Muganda Ochara

The African Journal of Information Systems

Purpose: E-Government, introduced in African countries under the banner of New Public Management (NPM), is envisaged to fundamentally aid in improving governance in developing countries. The imported model of E-Government is therefore transferred to African countries as a panacea to bad governance by carriers such as international donor agencies, consultants, Information Technology vendors and Western-trained civil servants. Improved governance is expected to impact on the socio-economic development of these countries implementing E-Government, as an NPM instrument. This article recognizes that E-Government success, which is critically dependent on the World Wide Web, requires socially inclusive national information infrastructure.

The purpose …

An African Phd Program In Information Systems: The Case Of Addis Ababa University, Ethiopia, Solomon Negash, Richard T. Watson, Detmar W. Straub

The African Journal of Information Systems

This case study is about the first Information Systems PhD program in Ethiopia and the region, a collaborative effort of thirteen universities around the globe. Fifteen faculty members traveled to Ethiopia to launch the program for classes, which will start in 2009. This paper depicts the program design and program development and an outline of the overall program. The authors share their personal experience in the development of this unique IS PhD program.

Initiating A New Information Systems Course: A Case Study In Educational Innovation, Michael Eccles, June Pym, Kevin Johnston

The African Journal of Information Systems

If South Africa is to transform its educational landscape, access to higher education is crucial. However, if equity of access is not coupled with equity of success, participation, and relevance, access can become problematic.

The Information Systems Department at the University of Cape Town, South Africa, has been concerned for a number of years about both the relevance and coherence of its first year Information Systems course. In 2007, the Department re-conceptualized this course. This case study looks at the background to the problems and motivation for the change and the proposed changes and course redesign, as well as the …

E-Government For Development: A Case Study From Mozambique, Gertrudes Macueve

The African Journal of Information Systems

This paper draws upon Amartya Sen’s concept of "development as freedom" as an effective approach to analyze e-government for development initiatives. An interpretive analysis of three projects ongoing in Mozambique report that although some "freedoms" are currently reachable through these initiatives, a lot needs to be done to achieve "development as freedom." The use of this theoretical approach provides a valuable contribution to the research domain of ICTs for development. This article also draws practical recommendations to assist managers of e-government projects in Mozambique, as well as other developing countries.

Information Technology Acceptance In South Africa: An Investigation Of Perceived Usefulness, Perceived Ease Of Use, And Actual System Use Constructs, Udo Richard Averweg

The African Journal of Information Systems

Information technology (IT) acceptance studies pay much attention to issues of significance in assessing the contributions of variables explaining IT usage for decision-making in organizations. Davis’ Technology Acceptance Model (TAM) states that Perceived Usefulness (PU) and Perceived Ease of Use (PEOU) are the two factors that govern the adoption and use of information technology. Actual System Use (behavior) consists of the number of times of systems use. The author conducted a survey of 31 organizations in KwaZulu/Natal, a region in South Africa, which implemented an Executive Information System (EIS). A validated survey instrument was administered to an EIS stakeholder in …