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Social and Behavioral Sciences Commons

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International Relations

Walden Dissertations and Doctoral Studies

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Trust

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Full-Text Articles in Social and Behavioral Sciences

Strategies Global Virtual Team Leaders Use To Improve Trust And Communication, Sarah Crandell Monday Jan 2023

Strategies Global Virtual Team Leaders Use To Improve Trust And Communication, Sarah Crandell Monday

Walden Dissertations and Doctoral Studies

Global virtual team (GVT) members’ inability to effectively build trust and communication has the potential to negatively impact organizational outcomes. Organizational leaders are concerned with team members’ inability to build trust and communication, as it is the leading cause of reduced productivity and efficiency levels within GVTs. Grounded in the social exchange theory, the purpose of this qualitative multiple case study was to explore strategies GVT leaders use to improve trust and communication among GVT members. The participants were 18 GVT business leaders from six organizations located in the Pacific Northwest of the United States. Data were collected using semistructured …


Rapport Development And Native Language Use Between U.S. Advisors And Afghan Counterparts, Sean Ryan Ryan Jan 2017

Rapport Development And Native Language Use Between U.S. Advisors And Afghan Counterparts, Sean Ryan Ryan

Walden Dissertations and Doctoral Studies

Advisory activities form a central element of the U.S. National Security Strategy to mitigate the need for employment of large military formations. The commitment of large U.S. combat formations has resulted in more than 6,000 fatalities since September 11, 2001; poor relationship skills were cited as contributing factors in 51 or more fratricide-murders of U.S. soldiers by Afghan compatriots in 2012. Informed by social exchange theory, servant leadership theory, and role theory, the Army conceptual rapport framework provided a lens for this phenomenological symbolic interactionism study of rapport between Afghan counterparts and U.S. advisors. Participants included 15 English-speaking Afghan soldiers, …