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Full-Text Articles in Social and Behavioral Sciences
Situating The Customer: The Genealogy Of Customer Language In Libraries, Susan Maret, Ben Eagle
Situating The Customer: The Genealogy Of Customer Language In Libraries, Susan Maret, Ben Eagle
Susan Maret
By way of Michel Foucault’s genealogical method, in this article we hope to advance discussion within Library and Information Science (LIS) of customer language and “customer-driven librarianship,” or those themes and practices “that both responds to and reinforces an economic vision of librarianship at its base, culminating in the ‘customer’ concept” (Buschman, 2003, p. 110).
Implementing An Embedded Information Literacy Program At The University Level: Best Practices, Ann Agee
Implementing An Embedded Information Literacy Program At The University Level: Best Practices, Ann Agee
Ann Agee
Information literacy is the ability of individuals "to recognize when information is needed and have the ability to locate, evaluate, and use effectively the needed information" (American Library Association, 1989, para. 3). At San Jose State University (SJSU), information literacy has been traditionally taught through one-shot, 50-minute lectures delivered by university librarians to students enrolled in a select few undergraduate courses. This method of instruction has proven to be neither sustainable nor effective. The lectures are not tailored by discipline and students might receive the same lecture several times while completing their lower-division coursework.SJSU wants to replace this format with …