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Social and Behavioral Sciences Commons

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Industrial and Organizational Psychology

Workplace

Edith Cowan University

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Full-Text Articles in Social and Behavioral Sciences

Australian Psychologists' Perceptions And Experiences Of Client Threats, Penny Hyde Jan 2014

Australian Psychologists' Perceptions And Experiences Of Client Threats, Penny Hyde

Theses: Doctorates and Masters

There is empirical evidence that workplace violence is increasing, particularly in settings where health care professionals such as psychologists are employed, and often these incidents are perpetrated by clients. Given that client violence can have wide ranging and serious consequences, it is not surprising that researchers are focussing on this issue. One notable finding is that psychologists feel that they do not have the training or confidence to manage the violent behaviour of clients. A review of the relevant literature was undertaken to determine why psychologists feel ill prepared for such incidents. Whilst there is a wide range of definitions …