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Bounded Rationality In The Emergency Department, Markus Alexander Feufel

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This research aimed at understanding bounded rationality - that is, how simple heuristics result in satisfactory outcomes - in a naturalistic setting where agents have to meet environmental demands with limited resources. To do so, two methodological approaches were taken, an observational and an experimental study of U.S. emergency physicians who have to provide a satisfactory level of care while simultaneously coping with uncertainty, time and resources constraints. There are three major findings. First, based on observations of 12 resident and 6 attending physicians at two Midwestern emergency departments (ED), ED physicians use at least two general heuristics. One heuristic …