Social and Behavioral Sciences Commons^™

Addressing Mental Health Of Hospitality Employees: An Exploratory Study, Chase Izell

Management Undergraduate Honors Theses

Exacerbated by a global pandemic, mental health challenges within hospitality professionals are an area of growing prevalence and concern for the industry. Historically unaddressed, these issues are continuing to impact the morale of essential talent which is promoting a culture of turnover that defines the industry today. Aside from the direct costs incurred by voluntary employee termination, the indirect costs to workplace culture and guest satisfaction have furthered the overall financial impact of a largely untreated problem. The objective of this research is to provide evidence of declining mental health in the hospitality industry while illuminating the key contributors to …

Using Survival Analysis Techniques To Examine The Relationship Between Personality Facets And Employee Turnover, Devon Kinsey

West Chester University Master’s Theses

Employee turnover continues to have severe monetary, time, performance, and human capital implications for organizations. Due to these implications, multiple areas of research have examined the possible predictors of employee turnover, such as personality factors and the narrow facets that comprise those factors. This study examines the facet-level scores of the conscientiousness and openness to experience factors as predictors of employee turnover using data from the ETS® WorkFORCE™ Assessment for Job Fit (Naemi et al., 2014), an assessment based on the Five Factor Model (FMM) of personality. Survival analysis techniques were used in addition to logistic regression analysis when …

Effort Reward Imbalance In The Nursing Profession - A Novel Way Of Gathering Data, Dorailys Fagundo

Honors Undergraduate Theses

The effort-reward imbalance model allows us to see disparity in effort and reward and how this can be a predictor for a variety of constructs. The present study seeks to gather data utilizing the ERI modal in the nursing profession. Previous research has utilized the ERI model but methods for gathering data were not quick and efficient. This study seeks to utilize a database called Glassdoor to rapidly and effectively gather data. The researchers are interested in seeing the likelihood of nurses to recommend their company to a friend based on perceived effort and rewards. The sample included a random …

Employee Development And Turnover: A Moderated Mediation Model Of Employee Perceptions Of Development, Job Satisfaction, Supervisor Support, And Intent To Stay, Ryan Kasdorf

Electronic Theses and Dissertations

As employee turnover continues to be a major concern for organizations, there is increasing evidence that providing development opportunities can be an effective intervention to decrease voluntary turnover. I propose that an integrated theoretical framework of combining Organizational Support Theory (OST) and the Job Demands- Resources Theory (JD-R) is best suited to explain the relationship between employee development and turnover. Moreover, a moderated-mediation model is developed and tested, whereby the relationship between employee perceptions development (EPD) and intent to stay is mediated by job satisfaction, and this indirect relationship is moderated by perceived supervisor support. A large sample (N = …

Conceptualization Of Faculty Work Motivation: Overcoming The Impasse, Julie Nikolaeva Thompson

Psychology Theses & Dissertations

The work motivation literature is at an impasse. At the same time, changing economic and social conditions necessitate an ongoing transformation for how organizations motivate their workforce. Although changes in the nature of work have captured the attention of researchers, calls for more research to further develop work motivation theory have largely gone unnoticed. The scarcity of new theoretical research contributes to a lack of contextual understanding in work motivation. As such, organizational leaders continue to develop interventions based on the findings of potentially outdated work motivation theories. This may lead to diminished work motivation, productivity, and commitment, particularly for …

Leadership Ineffectiveness: The Interactive Effects Of Leader Personality, Job Demands, And Job Resources On Ethical Climate And Employee Turnover Intentions, Michelle D. Corman

Dissertations, Theses, and Capstone Projects

Goals of the present research were to demonstrate that: (a) leadership personality is related to employee perceptions of the organization’s ethical climate; (b) leader job stress moderates this relationship for certain personality attributes; and (c) such leader-associated ethical climate, in turn, is related to employee turnover intentions and ultimate turnover (see Figure 1). Specifically, I investigated how individual differences in certain leadership “dark side” traits interact with leader job stress to influence the perceived ethical climate of their employees, to ultimately impact employee turnover intentions and turnover. Another goal of this research was to make unique predictions for the leadership …

Predicting Law Enforcement Officer Turnover And Use Of Force From Variables Measured By The 2013 Law Enforcement Management And Administrative Statistics (Lemas) Survey, Ryan Lee Radmall

Electronic Theses, Projects, and Dissertations

Law enforcement requires comprehensive hiring and training practices in order to curb misconduct and turnover. Some of the available data suggests a shift in the dynamics of law enforcement toward a more objective approach that favors education, cognitive ability testing, a community policing orientation, and technological advances, such as body cameras, that hold enforcers of the law and the American public, accountable for misconduct and violations of the law. The utilization of various technological advances requires assessment and dynamic, comprehensive analysis. The present study examined the influence of education and the professionalization of policing hiring requirements, cognitive ability tests and …

Work Ethic, Turnover, And Performance: An Examination Of Predictive Validity For Entry-Level Employees, Christina Banister

Dissertations

Work ethic is continually cited as a top factor in hiring new employees (Flynn, 1994; Shimko, 1990; VanNess, Melinsky, Buff, & Seifert, 2010). Research on the relationship between work ethic and job performance has typically shown positive results in a variety of contexts (Meriac & Gorman, 2017; Miller et al., 2002). The purpose of this study was to examine dimensions of work ethic and its relationship with turnover and contextual performance in an often-neglected segment of the workforce: entry-level employees. Data were collected from a large fast food franchise, including work ethic, turnover data, and supervisor-rated job performance. In Study …

An Interrogation Of Turnover Antecedents At An Automobile Manufacturer In Northwest Ohio, Emily Boyle

Honors Projects

The manufacturing industry is one of the largest industries in Northwest Ohio. With the growing influence of Lean/Six Sigma manufacturing systems, the industry is becoming much more automated and team-oriented. The manufacturing facility in question is a Tier 1 and 2 automotive manufacturer that is a part of one of the largest global companies in this sector and uses many Lean and Six Sigma processes across three shifts. In recent years, this company has seen a trend of high turnover and it is a constant point of contention for both supervisors and Human Resources. The current study aimed to determine …

An Exploratory Analysis Of The Commitment-Turnover Intentions Relationship: The Moderating Effects Of Embeddedness, Michael Eugene Sisikin

Electronic Theses, Projects, and Dissertations

This study was designed to investigate the moderating effect of embeddedness on the commitment and turnover intentions relationship. Embeddedness was examined as a key variable that links the commitment and turnover literatures together. Job embeddedness was expected to moderate the relationship between job commitment and job turnover intentions, while organizational embeddedness was expected to moderate the relationship between organizational commitment and organizational turnover intentions. Responses from 154 employed individuals were collect for this study. Data was collected using a web-based survey format. Psychometric data was collected with the use of a demographics questionnaire, as well as embeddedness (job and organizational), …

International Student Adaptability: The Influence Of The Sino-American 1+2+1 Dual Degree Program, Michael C. Rose

Electronic Theses, Projects, and Dissertations

An increasing reliance on expatriate employees makes it critical that multinational organizations make a concerted effort to facilitate the successful transition of employees from foreign cultures. The parallels between the experience of expatriate employees and international students suggests that the results of research investigating issues of cross‑cultural adaptability that are conducted in academic settings should generalize to the workplace. The current study investigated the influence of the Sino‑American 1+2+1 Dual Degree Program on the cross‑cultural adaptability, acculturation, and withdrawal intentions of international students. It was hypothesized that participants in the 1+2+1 program would demonstrate higher levels of psychological adaptability and …

Men And Women In Engineering: Professional Identity And Factors Influencing Workforce Retention, Caitlin Hawkinson Wasilewski

Industrial-Organizational Psychology Dissertations

The purpose of this investigation was to gain insight into professional identity and retention in the field of engineering, for both men and women, in an effort to mitigate the shortage of engineers in the United States. Although past efforts have predominantly focused on improving women’s retention since they represent a significant minority of this population, retention should be addressed in men as well, as both typically leave engineering within 10 years of entering the workforce (Frehill, 2012).

Professional identity and retention were evaluated with a mixed methods approach using archival data from a previous investigation on degreed engineers. Professional …

Effect Of Psychological Capital On Elementary Teacher Stress And Workplace Affect, Scott Stephen Casad

STEMPS Theses & Dissertations

Calling upon principles of positive psychology, the quantitative study used structural equation modeling (SEM) to explore the relationships between teacher psychological capital (PsyCap), role ambiguity, role conflict, role overload, workplace stress, job satisfaction, job commitment, and intention to quit. Valid and reliable instruments from the literature were incorporated into a 64-item survey and distributed to 830 third through fifth grade teachers at seven northern Virginia school districts. In total, 225 complete responses were received. SEM testing rejected the exact-fit hypotheses and revealed insufficient overall fit between the study data and hypothesized models; thereby, providing no support for the proposed causal …

Student Employment In Organizations And The Relationships Among Commitment Levels, Turnover Intentions, And Absenteeism, Brittany J. Roy

Electronic Theses, Projects, and Dissertations

To date, research that examines individuals who work and go to school generally aims to examine the effects of doing so on their academic performance. Little literature is available that examines the effects that these dual roles can have on the organization (e.g., lower levels of commitment and higher rates of absenteeism and turnover). Understanding such effects can assist organizations in managing their employees and developing programs tailored to them, such as career counseling. A literature review is presented which examines both the constructs of the multiple forms of commitment, absenteeism, and turnover, and the research currently available on student …

Examining Generational Differences Across Organizational Factors That Relate To Turnover, Kimberly Asuncion

All Graduate Theses, Dissertations, and Other Capstone Projects

Turnover continues to pose a problem for all organizations across industries. This study examines the complex nature of turnover, by examining the relationship of turnover intentions with perceptions of distributive justice, procedural justice, growth opportunities, and recognition across age groups. Age groups will be used as a proxy for generational cohort membership. Results of the study confirm previous research that generational differences do exist; however, those differences are fairly small. Perceptions of distributive justice, procedural justice, growth opportunities, and recognition were found to be significant predictors of turnover intentions regardless of the age group.

Identifying Organizational Factors That Moderate The Engagement-Turnover Relationship In A Healthcare Setting, Stevie Ann Collini

All Graduate Theses, Dissertations, and Other Capstone Projects

It is essential for organizations to understand how turnover functions within their business and the potential other organizational factors have on affecting turnover, in order to know how to leverage these factors to effectively reduce turnover and the costs associated with it. The present study examined the relationship between employee engagement and turnover in clinical departments within a healthcare setting and the effects other organizational factors, such as respect, diversity, diversity climate and mission fulfillment have on that relationship. The results of the study demonstrate that although the relationship between engagement and turnover is significant, that none of the variables …

Organizational Wellness Programs: Who Participates And Does It Help?, Justin Michael Dumond

All Graduate Theses, Dissertations, and Other Capstone Projects

Several research questions exist concerning the effectiveness of employee wellness programs. Do Theory of Reasoned action components such as health attitudes and intentions lead to wellness program involvement? Does wellness program involvement moderate the relationships between occupational stress, turnover, and job performance, such that wellness involvement mitigates the negative impact of occupational stress? Additionally, does wellness involvement moderate the relationships between work/life imbalance, turnover, and job performance, such that wellness involvement mitigates the negative impact of work/life imbalance? Data from 10,430 employees of an organization with an optional wellness program was analyzed. Hypotheses relating to TRA and the work/life imbalance-job …

A Test Of Direct And Partially Mediated Relationships Between Leader Member Exchange, Job Embeddedness, Turnover Intentions, And Job Search Behaviors In A Southern Police Department, Mark D. Bowman

School of Public Service Theses & Dissertations

Job embeddedness has been found to predict turnover intentions, job search behaviors and turnover, and job embeddedness researchers assert, but have not tested, that job embeddedness is a mediator of other organizationally significant factors relative to organizational outcomes. A relationship not previously explored is the role of a supervisor in job embeddedness, which was operationalized in this study as leader-member exchange. A single panel survey was conducted in a police department in the southern United States with 276 current members holding the rank of police officer. Usable surveys were completed by 128 of those police officers, which is a response …

A Perception Based Integrative Theory Of Individual Behavior In Organizations, John Edward Mathieu

Psychology Theses & Dissertations

The purpose of this study was to develop an integrative theoretical approach to the study of individuals' behavior in organizations, and to present an application of the approach to understanding the performance of Reserve Officer Training Corps (ROTC) cadets. Individuals' perceptions of the environment were proposed to exist at three levels of analysis: (1) psychological climate (i.e., individual); (2) group climate; and organizational climate. Further, climate perceptions were proposed to result from the simultaneous influence of objective (i.e., actual) situational characteristics, and individuals' needs and characteristics. The underlying dimensions that linked climate perceptions operationalized at the three levels of analysis …

A Comparative Analysis Of Factors Influencing Registered Nurse Retention And Turnover Below The Head Nurse Level In Acute Care Hospitals, Jean M. Snyder

Nursing Theses & Dissertations

In a comparative survey, two groups of registered nurses (stayers and leavers) below the head nurse level were measured in the areas of human need satisfaction perception, role perception, and equity perception. The two registered nurse groups were further subdivided by educational preparation into diploma, associate, and baccalaureate degree stayers and leavers for comparative analysis. Literature reviews revealed considerable research in the area of retention and turnover, but few studies used a theoretical framework and a multivariate basis for observation. One hundred nine registered nurses from the ten area acute care hospitals were surveyed using an independently developed Nursing Perceptions …