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Full-Text Articles in Social and Behavioral Sciences
The Effect Of Job Performance Aids On Quality Assurance, Erik David Fosshage
The Effect Of Job Performance Aids On Quality Assurance, Erik David Fosshage
Open Access Theses
Job performance aids (JPAs) have been studied for many decades in a variety of disciplines and for many different types of tasks, yet this is the first known research experiment using JPAs in a quality assurance (QA) context. The objective of this thesis was to assess whether a JPA has an effect on the performance of a QA observer performing the concurrent dual verification technique for a basic assembly task. The JPA used in this study was a simple checklist, and the design borrows heavily from prior research on task analysis and other human factors principles. The assembly task and …
Owner-Manager Separation And The Structure Of It Governance In Small Business, Jeffrey S. Saffer
Owner-Manager Separation And The Structure Of It Governance In Small Business, Jeffrey S. Saffer
Walden Dissertations and Doctoral Studies
Small business owners and small business managers tend to favor different information technology (IT) governance structures. Such differences can lead to ineffective management and control of IT in small businesses. The purpose of this correlational study was to examine the extent and nature of the association between owner-manager separation in small businesses and the structure of IT governance in the businesses. Agency theory formed the theoretical framework of this study. Data were collected using a web-based survey and randomly sampled 3,697 small business owners and managers located in New Jersey and Pennsylvania. Chi-square statistics indicated no significant association between owner-manager …