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A Study Of The Effectiveness Of A Pilot Training Program In An Organizational Setting: An Intervention For Work Engagement, John Joseph Kmiec Jr.

Dissertations

This study measured the effects of a learning intervention designed to enhance the capabilities of immediate managers to increase the level of work engagement in line employees at a small manufacturing firm in south Mississippi. The study answered the call of researchers to investigate the impact of innovative management practices on work engagement (Bakker, Schaufeli, Leiter, & Taris, 2008). The firm’s Production business unit managers participated in a 90-day learning program based on five skills outlined by Flagello and Dugas (2009); the Maintenance business unit managers did not participate in the learning. At three intervals during the intervention, the researcher …