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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Interventions To Improve The Candidate Experience Of Structured Videoconference Interviews, Amanda Deacon, Jordan Moore, Deborah Powell
Interventions To Improve The Candidate Experience Of Structured Videoconference Interviews, Amanda Deacon, Jordan Moore, Deborah Powell
Personnel Assessment and Decisions
Intense competition for talent has led to increased organizational focus on improving how applicants perceive and respond to selection tools. Because of the recent increased use of technology in selection, we tested whether modifying aspects of videoconference interviews could improve applicant reactions. We tested two interventions—structured rapport building and question provision—with 205 applicants applying for a research assistant position. Applicants were randomly assigned to either an experimental condition (rapport or question provision) or the control condition and participated in a structured videoconference interview, followed by a survey. Structured rapport building had no significant effect on applicant reactions. However, question provision …
Fair And Flexible?! Explanations Can Improve Applicant Reactions Toward Asynchronous Video Interviews, Johannes M. Basch, Klaus G. Melchers
Fair And Flexible?! Explanations Can Improve Applicant Reactions Toward Asynchronous Video Interviews, Johannes M. Basch, Klaus G. Melchers
Personnel Assessment and Decisions
Asynchronous video interviews are used more and more for the preselection of potential job candidates. However, recent research has shown that they are less accepted by applicants than face-to-face interviews. Our study aimed to identify ways to improve perceptions of video interviews by using explanations that emphasize standardization and flexibility. Our results showed that an explanation stressing the higher level of standardization improved fairness perceptions, whereas an explanation stressing the flexibility concerning interview scheduling improved perceptions of usability. Additionally, the improvement of fairness perceptions eventually influenced perceived organizational attractiveness. Furthermore, older participants accepted video interviews less. Practical implications and recommendations …
Stop Interrupting Me! Examining The Relationship Between Interruptions, Test Performance And Reactions, Amie D. Lawrence, Ted B. Kinney, Matthew S. O'Connell, Kristin M. Delgado
Stop Interrupting Me! Examining The Relationship Between Interruptions, Test Performance And Reactions, Amie D. Lawrence, Ted B. Kinney, Matthew S. O'Connell, Kristin M. Delgado
Personnel Assessment and Decisions
Unproctored testing (UIT) is common, and mobile testing is increasing rapidly, which means applicants are completing assessments in a variety of test environments. Little is known about how differences in the test environment affect candidate test performance and reactions. This study examines interruptions in the UIT test environment to better understand what interruptions candidates are experiencing and how they influence candidate outcomes. The results show that candidates are being interrupted in a UIT context. Interrupted candidates scored lower on test performance and reported less favorable applicant reactions. Interruptions happen and they do matter. Implications for organizations and practitioners are discussed.